Hi everyone. A week ago, I decided that it was time to upgrade my Unraid Server. Since I still got a spare Ryzen 9 5900x I investigated different options, and I settled with the Asrock X570D4I-2T. I ordered the board together with new SODIMM RAM (2x 32 GB) and a cooler (Noctua NH-U12S Redux, boy if I only knew better at the time…). The problem I now have is that the system does not post. In fact, it seems to do nothing at all when I power it on.
My new system looks like this:
- AMD Ryzen 9 5900x
- 2x Kingston KSM32SED8/32H (32GB DDR4 3200 CL22 ECC 260 SODIMM)
- Noctua NH-U12S Redux
- Corsair SF450 PSU (from old system)
Yesterday, together with a friend, I put everything together and then I started up the system. Power went on, fans were spinning, LEDs on the board were green. First, we had a little problem getting into the IPMI, but that was quickly resolved. But the issue, like mentioned above: the system does not post.
Within the IPMI we tried to access the KVM to see what it was doing, but all we kept seeing was “Power off” followed by “No Signal”. We could turn off and on the system via IPMI no problem, but it never showed me anything.
We also noticed that in the IPMI system information section everything was blank. Every tab just showed “Information not available”. We tried to update the BIOS, but it already is at the newest version available on the Asrock page. We cannot access the BIOS via IPMI either. When we tried we have to enter username and password and when I enter the username and password set for IPMI the system shows an error message saying “JavaScript of ip - The resource at the URI /redfish/v1/Systems/Self/Bios was not found”.
We then went into troubleshooting. We added a GPU to the system (a GTX1060) and hooked it up to a monitor, but nothing happened. The monitor stayed blank. No Asrock Logo, no post. We unattached everything that was not necessary and ended up with only the 4 pin and 8 pin power connectors and the CPU fan connected. We even disconnected all the front panel connectors. We tried it with only one RAM stick, but no matter where and which stick we used, nothing.
Today I tested the CPU in the system I took it out of. It worked fine, system posted with no issues.
I am at a total loss here. We searched a lot during the evening and into the night but found no solution. After all, if it is a hardware issue then it can only be the mainboard itself or maybe the RAM, but somehow, I doubt it is the latter. Does anyone here have an idea of what might be the problem? Or should I just RMA the board an hope another one works better?