It freezes in idle and sometimes in BIOS. My pc ran fine for 1 month until i did a bios update,installed gigabyte app center and updated windows ( all 3 were done on same day!). I have changed PSU, graphics card, tested RAM and downgraded to F1 bios (downgrading bios should fix it right? BUT IT DOESN’T) , reinstalled windows ( it even hangs and restarts during windows installation sometimes) but nothing helped. I highly doubt it’s the motherboard.
^He RMA’d the mobo and it solved and i’m thinking of doing the same but what exactly is the problem? Manufacturing defect or design defect/bug? Should I sell the mobo and buy a new brand or do RMA? What if it happens after few months?
I’m very surprised board makers havent solved this problem yet??
Check your BIOS for a “Power Supply Idle Control” option. If you don’t have it, but have a “C6” option instead, update your BIOS. Once you have the “Power Supply Idle Control” option, change it to “Typical”.
I had that motherboard it was a notoriously crappy one that was known for this issue. however there are other things that can cause freezing on first gen ryzen as has been often seen by linux users.
don’t downgrade your bios you much more likely to have better results on a newer one. about ram though what speed are you trying to run your ram at. first gen ryzen often can’t handle the listed xmp rating.
if you can test your cpu to see if it fails the kill ryzen benchmark.
try setting power supply idle control to " Typical Current Idle" in the bios
try disabling c states.
edit I see you tried these things.
check reviews of you motherboard look in the 1 star list on amazon, newegg, etc, see if others have freezing problems
kill ryzen is only “supposed” to cause problems with certain compilation tasks but it can affect other things it’s just harder to notice. in fact replacing my original 1600 with one that passed kill ryzen stopped my freezing issues. but when I later upgraded to a 2700x they came back because the board was just terrible and picky.
one other thing you can try which mitigated issues for me when I had similar issues, but wasn’t a permanent solution because of my use case, is to try disabling all IOMMU and virtualization (amd-v) options in the bios.
I have all those disabled but still crashes I found loads of Asrock b350m PRO users having the same problem due to faulty mobo.
As for my motherboard, Its a B450 so still new in market but I have since found 2 people with this exact same problem on this Gigabyte mobo. Looks like a faulty design i think
since I’m using a 2700X now I don’t need to do manual OC anymore and just rely on XFR. I will admit that the bios on my motherboard is… odd. it works fine as far as I’ve needed it to but it is at least a strange layout. the only reason I didn’t get the tuf board myself is the pcie layout wouldn’t work for me. I do VFIO so I needed access to 2x16 slots and one x1 that isn’t covered up by a dual slot gpu.
yes that’s a 7 slot case so it’s a full atx case I am using a variant of the define mini c. which is one of very few cases that are full spec matx (5 pci slots)
do you have the chipset drivers and
nah you are fine 