Can you verify you have tried the hotkey combination below:
Hotkey Leading Code + L-Alt(Hold) + / + X + Y
Where X Is the Horizontal Ratio and Y Is the Vertical Ratio ( Rounded )
Example:
Monitor resolution is 3840 x 1080
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Plug that into this website.
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It will show the aspect ratio is “32:9 or 3.56:1”
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We want to use the latter. In the hotkey formula: fill in X as 3, and Y as 1.
L-Alt(Hold) + / + 3 + 1
or
L-Alt(Hold) + / + 4 + 1
^^ you can decide which is better