Gigabyte MW34SP0 Motherboard

I’m having almost the same behaviour as @TOMO1982, after shutting down and unplug the server for 2 days, IPMI won’t start, and the motherboard either (power button does nothing).
So I’ve tried clear CMOS, and after that the board starts immediately after firing up the PSU (fans @full blast) but IPMI still wouldn’t boot and no display on HDMI/VGA.
After multiple tries I decided to leave it for a night and send an RMA request to the seller next morning. But today I tried one last time and it worked! IPMI started immediately and the server booted normally.
Very weird and unpredictable behaviour. I hope this is not a hardware issue and could be resolved with a BMC update.
I am currently on BIOS F05 and BMC firmware 13.04.12

Can you also report to Gigabyte support? It seems like a big issue.

OTOH, I keep asking Gigabyte support for a raptorlake bios update, but I think they got tired of me already.

I’ve reported that yesterday on esupport.gigabyte.c*m (in french for now) but they don’t seem to be quick to respond. I’ll try my luck in english tomorrow if I still don’t have an answer.
In the meantime I’ve tried to unplug/replug the cord again, with the same result : IPMI won’t boot, clear cmos does nothing, unplug for ~18 hours, replug => IPMI boots fine
I even tried to reset BMC with the BMC_SRST1 jumper (no mention in the manual though) but no luck either.

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@SpRoUsA yes, most up to versions of BMC and BIOS firmwares. I’ve started the RMA process this morning.

@Ardillon - Yes, we are seeing the exact same behaviour - leaving it unplugged for a while seems to help. What does the “ASSEN:” sticker say on your motherboard? It’s near the VRM heatsink. Mine has “00” but I see in the pictures they have “B”. Wondering if that has anything to do with it.

I have started the RMA process with Mindfactory as I am also having some other issues like lots of BIOS bleeps (3 short, 3 short & 3 short, 3 short & 1 long, 5 short, 1 long - with no reason/pattern that I can figure). Very dissapointed.

@Ardillon - What RAM are you using? Do you get any BIOS bleeps?

@TOMO1982 Mine is “ASSEM : 00” too. Maybe B is for Beta since i’ve seen this only on official pictures like sellers pics or Gigabyte’s website.
BIOS bleeps pattern has always been the same for me : 1 long (5sec) then 5 short.
For now I just have 1 RAM stick : Kingston KSM32ES8/16MF
Since I still don’t have an answer from Gigabyte I’m going to start RMA request too (octo24 here)

ESupport takes 1-2 weeks to respond, it took me close to 2 months to resolve an issue with flashing instructions for a laptop where they shipped vendor utilities and not end user…

I got a reply from esupport saying the engineering team are working on it but they didn’t give an ETA.

@Ardillon - Yes, B could be for Beta… hopefully our new boards actually work :smile: 500€/$ is alot to pay for any motherboard, so it’s very dissapointing that it’s not working. Hopefully we are the unlucky minority.

For the record - the memory I tested was Micron 32GB MTA18ASF4G72AZ-3G2B1ZI and Samsung 16GB M391A2K43BB1-CTDQ. Both 3 beeps. At one point the BMC even logged an error that there was no RAM installed at all :facepalm:

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@diizzy Ok, that’s not very reassuring… :confused:
@TOMO1982 At least they’re working on it. Still no reply on my side.
Very disapointed too, that’s the most expensive board I’ve ever bought and the only one I’ve had problems with.
I didn’t know this before buying and I don’t understand why they choose this one but the ethernet controller (Intel I225-V) is garbage (just check the online reputation). I had to use a usb to ethernet controller to install debian because the I225 wouldn’t boot properly. Same issue with windows 11…

It worked out in the end, I’m not holding my breath for many more bios updates though :-/

Asrock just released new W680 boards https://www.asrockind.com/en-gb/article-category/19

They also provided 13th gen BIOS updates for their existing asrock w680 boards, e.g. https://www.asrockind.com/en-gb/IMB-X1712 .

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Hell froze over! I see a gigabyte w680 bios update just released that looks like adding 13th gen raptorlake support!

The timing is interesting. Perhaps they couldn’t relase it earlier and waited for 13900ks to launch.

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Here is the link for the BIOS update:

https://download.gigabyte.com/FileList/BIOS/server_mb_bios_MW34-SP0_F09.zi

Info:

Updated Microcode for Raptor Lake H-0 stepping CUP

Version : F09

22.09 MB

2023/01/12

I will fire it up asap.

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Sorry, I somehow did’t get a notification about updates in this thread. Yes, that’s the behaviour on our board too.
We started the RMA process last week on wednesday and are still waiting for a replacement board to arrive. Looks like it’s not only a bad choice using Gigabyte, but also Jacob. We didn’t touch the board in the meantime, already wasted enough time on this topic. Looking through the latest responses here I think we probably should have gone with Supermicro instead.

Interesting that they suddenly released an update for Raptor Lake which is done since “Build Date: 2022/12/27”. The support just answered my request on tuesday, after 8 days, by saying nothing more than “we are working on it”.
I guess the “confirmation with the related department” was more like a “we don’t want to tell you we didn’t look at your ticket for 8 days and don’t bother to look into it now”.

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Welp. I tried it… and it made things worse. Even bridging the clear_CMOS jumpers did not bring it back to life (like it used to before). I have not put any hardware in it so I cannot say if it’s working or not, but BMC is not reachable. And before the update if the BMC wasn’t working then the computer would not boot, so I assume the same.

I’ts definitley going back today. Hope the replacement board works. I will report back here whatever happens.

There is typically a setting in the BIOS that defaults to “wait for BMC before boot”. You can change it if you can actually get into the BIOS at least once. Might explain some of the issues if the BMC is not booting.

Again, you might have to wait a few mins the first time power is applied to the board.

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Anybody tried this board with the M4C0-BGM2MCEM-D33 32GB ECC memory and know how many sticks that the board will handle with full memory speed 3200 or at any speed for that matter?
The compatibility list do not seem to say this…

And is there any final verdict on if it is possible to somehow do the BIOS upgrade without having an Adler Lake CPU i.e. directly using a Raptor Lake CPU?

According to the manual page 72, BIOS update should be possible with a usb stick. Please read it and let us know if it worked https://download.gigabyte.com/FileList/Manual/server_manual_MW34-SP0_e_v1.0.pdf