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Checking Out The Synology NAS | Level One Techs


This is a companion discussion topic for the original entry at


Is it bad in my head I translate BTRFS to butter faces?


Gamers Nexus has had power supply/delivery issues with both a DS1515+ and a more recent 918+, not really very reassuring.

I’m surprised @wendell didn’t take a look at the internals to see if the PSU is non-standard, since was something that affected GN’s ability to repair their broken DS1515+.

Prefail appearances of the NAS at GN


Post-failure diagnosis videos


I never thought I’d read YouTube comments and find some sense, but I watched the first video and was about to make some comments of my own.

Here’s one that stood out:

A couple things:

Your data is easily accessible without a Synology chassis. Take the drives out, connect them to another machine (order doesn’t even matter), and boot Ubuntu from a USB stick. You can then mount the array and copy all your data off. Synology has a knowledge base article on their website with all the details. (Under the hood, the array is just standard Linux stuff… mdraid and LVM2.)

Those models, because of the atom CPU bug, all had their warranties extended. Call them and open an RMA for it.

I realize it makes for more YouTube clicks to claim the sky is falling, but it’s not. Yes, it stinks to have a system go down. But that’s why you should have redundancy, especially for a business…

I don’t watch Gamers Nexus, so my first thought was that if you rip open the internals of a NAS like that and expect it not to have issues, you’re a silly goose…

If you’re building your own server, then build your own server. The idea behind a Synology NAS is that you don’t want to have to mess about.

It would be like buying a production car and taking it apart and wondering why it doesn’t work like a kit car.

That might not be the best comparison but I hope yall get the idea.


In the video Steve says he only opened it up like that to try and fix it, because they had parts of active projects on it, and waiting for RMA to get data back was going to take too long.

The fact that they encountered a second failure on a different model is suggestive that it wasn’t just bad luck, but maybe something more. Obviously a sample size of 3 or so machines is not great to estimate a failure rate, but it’s definitely worth keeping in mind.


Shrug, I’ve had a DS413j running 24/7 for the past 6 years with no problems whatsoever.