mostly a rant, but open to suggestions
“There are those who do backups, and those who just haven’t lost anything yet.”
This is one of the things I tell people when preaching about backups. Unfortunately it seems like my fellow humans just don’t get it. Even if they’re tech savy and see the business case, they don’t do it.
Current case: Small office (6 people) at a non-profit, with a 12 year old D-link NAS for central file storage. No backups. Did a once-over of their tech 2 months ago, wrote a nice report with an easy-to-understand summary for their board. NAS is failing, recommend immediate backup of data and replace as soon as $ allow.
Called back in this morning. NAS is being screwy and only some users can access files. Asked if they did a backup so we can try some things that might cause loss of data, replace drives, replace unit, etc. Nope. No backup.
Grab a drive and attempt a backup via the NAS’s USB port. Device GUI doesn’t support this. No SSH access either. So we plug the drive into a free desktop (wired 1gbps network connection) and start a ye olde copy-paste. About 260GB. It’s been about 5 hours and it’s done about 40GB. Sweet mother; this’ll be fun. Hopefully the NAS stays alive long enough to finish the copy.
~For those who a curious, it’s a DNS-323 with two rando consumer drives in RAID1. So we can’t just pull a drive and copy it that way. Also no way to get SSH/CLI access without breaking the config, so we can’t hack in USB either. But none of this would matter if they’d just done a backup like I told them to.
~~I should also point out that I offered to do a backup for them, and they turned me down. So it’s not lack of tech knowledge.
So. How do y’all talk to your peeps about backups? Anyone have any success stories I could learn from?