Hello everyone, after much troubleshooting over the past several weeks I am hoping someone can help. I have a new system that I built back at the beginning of March, after running for about a month I started to have issues with random reboots. All these reboots happen at idle or near idle conditions and have not happened at all during strenuous work. My system has no issues when running cpu-z stress test, working with 8k video footage in Premiere, or gaming. I constantly get the infamous Windows Kernel-Power Event ID 41 with no bug check code. Here are some things I have done to troubleshoot:
Updated to latest chipset drivers from AMD site. Installed newest motherboard BIOS. Installed all Windows updates. Updated to latest Nvidia Studio Driver (clean installed). I have also checked my ram using Memtest 86 and after running multiple times (once for 4 passes over 25 hrs) I have no errors. I have also tried all the Windows fixes for this issue (disable fast startup, power plans, etc). I also purchased two different UPS units and verified that my system isn’t loosing power from the wall. Nothing is overheating, even under full load my CPU maxes out at around ~83C and stays stable there even when stress testing. Idle temp never goes beyond about 50C. I contacted AMD and RMA’d my CPU, I have also RMA’d my motherboard through Asus and after a few days I started having the same issue with the new parts as well. I have also tested my known-good old Nvidia GTX760 GPU, GTX1070 from my old system, and newly purchased RTX3060 and had the same results with all of them.
Two motherboards, two processors, and 3 graphic cards and I still have the same issue. I don’t have another PSU to test but my newly purchased Corsair HX1000 powers another system with no issue (although that system isn’t as power hungry). Even though I am not convinced that the PSU is an issue I do have another one on order to try. What am I missing here? I am not new to building system and have built dozens in the past 15 years… I have never seen anything like this. I have never been so frustrated… this issue seems to be power delivery related but at this point I don’t know what else to try. One last bit of info, other than enabling the XMP profile on my memory I haven’t done much in the bios. I am running memory at 3200 mhz with a 1:1 fclk ratio. I am not overclocking other than the memory XMP profile or using PBO… my full system specs are below. Thanks!
Asus TRX-40 Pro
Corsair Vengence LPX 64GB 3200 (4x 16GB sticks) CMK32GX4M2B3200C16W (on mobo QVL list)
Fractal Design S36 AIO
2x Samsung 980 Pro NVMe’s
2x WD Caviar Black HDD’s