X870E ASM4242 USB4 Issue / Bricked Controller?

Hardware Hub
1

I need some help with my MSI X870E Godlike Motherboard specifically with USB4 / ASM4242.

I attempted to update firmware for ASM4242 /PD via MSI Center and while the install appeared to complete OK i have had nothing but issues with USB4 since, namely it has vanished from my system, and I think the controller might be bricked.

I am running Windows 11 26H2

Current bios version 7E48v1A75

Current chipset drivers 8.09.28.1124

Nothing installed in M.2_2 slot on the board

I keep seeing a crash event in Event Viewer

Faulting application name: ASMx4242_ShowFWVersion_v4.15.exe, version: 4.0.0.13, time stamp: 0x6780bf4e
Faulting module name: asmiodll.dll_unloaded, version: 3.0.0.0, time stamp: 0x64f7d90f
Exception code: 0xc000041d
Fault offset: 0x0000000000002e40
Faulting process id: 0x1958
Faulting application start time: 0x1DD63B343759F5E
Faulting application path: C:\Windows\Temp\LIVEUP~1\Tools\USB_4_~1\ASMx4242_ShowFWVersion_v4.15.exe
Faulting module path: asmiodll.dll
Report Id: 89d19576-1e40-4354-89d2-4939d845e261
Faulting package full name:
Faulting package-relative application ID:

I have deleted contents of the folder shown but same thing happens when i run Live Update via MSI Center.

I don’t know what I can do to resolve this issue

2

Have you asked at MSI’s forum?

You might also be able to try uninstalling the device in Device Manager and then rebooting, which will force the OS to reinstall it from scratch.