X-Star help

Hardware Hub Other Hardware
1

I got my monitor yesterday and when I plugged everything in I was gutted:

https://www.dropbox.com/s/w8gd4n6iba4ue0c/IMG_20140217_183440.jpg 

I message the seller and they tell me to test with another cable.
Didn't have any to hand so I plugged it into my current monitor and it looks fine.

Then something clicked in my head and I checked the cable again, could it be that this is the reason it doesn't work?
https://www.dropbox.com/s/h10cmya2l0qb4fv/IMG_20140218_180128.jpg

Seller provided single not dual DVI? (My current mon being 1080p which is why it looked ok?)

Any of you confirm it looks the same with a single link?

I filed a complaint with ebay as soon as possible rather than wait just in case.

Thanks

2

That's what happens with a single link DVI cable. Everything should be fine with a dual.

3

Neurot1ka Is right This is a result caused by a non-Daul Link DVI cable. I did this same thing when i got mine. (owner here)

seller made a mistake. I wouldn't get too upset. Just head on over to http://www.monoprice.com/

sorry bro.

4

I'm a UK resident so Monoprice isn't for me?

Gosh I'm so glad it is a simple thing like this, didn't want to argue with customs about my VAT. What a mistake heh.