Introduction - Who am I
I am Wolfleben here, also known to some as Waffle Ben or the Waffle Prophet. Tech enthusiast and tinker. I am not as active on the forum due to mainly spending the majority of my free time writing a book. My main operation system is Tumbleweed but I believe people should just use what works for them. For me, that's Tumbleweed.Qualifications on Speaking about AI/Automation
The Main Part of my job is to serve as the only Quality and Assurance for the proprietary software Automation for the company I work for. I've been doing that for over 3 years now.How did I end up doing this with no IT Job Background
I have a bit of an interesting reputation at my company. I'm known for being extremely tech savy and that I can talk shop with both the companies IT Department & Software Dev people. Also known for a high level of attention of detail. I also would let our IT Department know about Catastrophic Level High Issues that would affect the company as the whole. Such as needing to transition the company from Windows XP to Windows 10 because XP wasn't going to be supported in about 1 year from when Microsoft was going to drop support. I helped the IT Department with transitioning 500 computers from XP to Windows 10. That was a good bit of fun.When I was approached to do the Q& A for the Automation, it had been going for a year at that time and was at an 85% efficiency. The Software Dev already knew me and asked if I would do this. I agreed to do it because I felt it would be great opportunity for me to see how Automation worked, help the company I work for, and get paid more. In the course of 3 months, I got it to 99.9% efficiency and it has stayed there. Have to always remember there will always be the potential for .1 failure somewhere.
What does Q and A do for Automation?
You've got to have someone watching the results on the automation to report on issues and provide solutions. That's what I do. The automation does do the job but it has to be documented on how it does the job. Documentation is the life and blood of all things tech.I provided detail reports on our automation for each job it does. From where I see issues. To provide solutions by showing a step by step process by screenshots. I also serve as a bridge between the company and the software dev team. IE: I can speak to each side and translate things, so that both are on the same page.
Other Automation and Software Q&A
My company approached me to see if I could provide the same level of Q&A for a new Automation that will be rolled out. It is a pretty neat thing, it takes a document and puts it in a third parties system. This is really new thing for the company and it is pretty rough... it made some mistakes but these are all tests so it should be in good shape when we roll it out.My company is also going to replace some software we are using with something else, it’s a year or two from when it can be tested but the company let me know I have first dips for testing it.
What does Automation do?
It depends on what it is programmed to do. The Automation system for my company scraps data from various sources and puts into our company's system so people can do the task for the data.I have my own personal home automation set up to feed me news on things that interest me: Anime, Films, Television, Video Games, Rally Racing, Automotive, Technology, Law, and the US Woman’s Soccer Team.
Automation can do a lot of tasks from simple to complex.