download the file hikvisionpaswordresethelper.
Download the firmware for your camera, connect the camera to 12 volt adapter, connect a lancable from your computer to your camera, set your lanadaptor in your computer to 192.0.0.128
than make a directory tftp on you cdrive…
download hikvision tftp en put it in the tftp directory.
than put the firmware in the same directory.
start tftp and check that it shows 192.0.0.128
then disconnect the 12volt and directly connect it again.
if the firmware is correct it will load it and you have a working camera again…
questions? [email protected]