I have been using TrueNAS since it was FreeNAS and before NAS4Free. So I have some history with it.
I LOVE ZFS . That is the primary reason I went with this NAS.
But.
Last few years, and especially with transition to TrueNAS Scale, I couldn’t notice that I am not the target customer of the developers of this system. Which makes sense, I don’t pay anything. iXsystems is making money from enterprise selling them their enterprise solutions based on TrueNAS. But this created misalignment in incentives between us - home users and the developers of this system.
The user experience for home users is not great. There are known issues and bugs and problems that we regurarly face adn forums are full of, but iXsystems doesn’t do anything about them for years!! For example the bug with setting bridge between VMs and NAS on SCALE. I wasted two days on it before I figured working workaround. And there is many many people with the same issue.
Or another issue is that Apps on SCALE can’t use folder that is part of samba share. Like what??? So what do you think are the apps on NAS used for? Plex, torrents, video, photo apps… all these need to usually access the same folder with data that people aslo want to share over samba.
But because iXsystems assumes you are enterprise by default, they have some kubernetes settings about hostPathValidaton that makes this impossible. And they don’t even bother so show you the solution in GUI when you are installing the app. You have to figure out by searching formus and finding many other frustrated people have the same problem.
There is a pattern there.
Oh and it’s like very hard to reach actuall developers if you are just home user. I posted even on their bug tracking system few times, things got nowhere. It’s like end users are walled of from devs. Maybe they just communicate with enterprise customers, idk.
Honestly don’t know if I invested time in the right platform for my usecase.
Maybe something like Unraid where home users pay the (reasonable) licence fee would be better, because I would actually be the customer. But Unraid didn’t have the ZFS, so I always choosed TrueNAS because of that. Wondering if it is maybe time for me to try someghing else…
What are your experiences?
What do you use for “apps” at home server?