Touched a RAM Heatsink, Computer locked up

Yesterday, I opened up my case while the computer was running, just because I wanted to see how much the idle temps would be affected by that. I moved my hand close to the CPU socket to feel how much heat was coming form there and the VRMs and doing so I accidentially touched one of the RAM heatsinks, but very gently. The system immediately locked up, there came a strange humming noise from the speakers, and I had to reboot.
That isn't normal, right? At least I've never seen anything like that. Could one of the RAM-Slots be somewhat faulty?
By the way, the Mobo is an MSI X99 SLI Krait Edition and the RAM-Kit is Kingston HyperX Predator 2800 DDR4.

1 Like

Not experienced it myself but I'd say its most likely static discharge

Could just be that you moved it enough for one of the contacts to lose contact, RAM can be pretty touchy when it comes to good contact.

@urface242
Thanks for ur helpful and intelligent contribution to the topic. You're flagged troll!

sounds like a static discharge

@DaveofWinch @Dexter_Kane
Both could be possible. The system is fine, it didn't break anything.
Maybe I'm just looking for reasons to get rid of that MSI board, because I'm not too happy with it's performance ;-)
It was just very weird. Never experienced anything like that before. Maybe there is a conductive connection between the heatspreader and the DIMM.

I'm glad to hear the system still works :)

If you're looking to diagnose the issue, try checking the Windows Event Log. If you can remember the time and date when this mystery shutdown happened, see if there is a corresponding hardware error. There is a recent video on using the program here:

Can't find anything suspicious there. Around the time when it happened there are only some harddrive errors recorded that come from an old external drive I have connected that has some bad sectors. Otherwise, nothing hardware-related.

I've been told the log reports on connection faults such as DIMMs being knocked out of alignment in their slots. So by process of elimination it must be static discharge.

I was just joking around but honestly from the sounds of it, there was just a static discharge. It isn't really a good idea to touch pieces on the inside of your system especially when it is running. I know it was on accident but it probably didn't benefit it in anyway

This has happened to me also my system ran fine afterwards, but i didn't know what caused it, at least i know now.