[SOLVED] Can't install Ubuntu 18.04 LTS

System
CrossHair VI Hero
AMD Ryzen 1600
8GB 3200Mhz DDR4
Samsung 960 Evo - 250GB NVME

I have Windows 10 installed on the NVME and shrunk the partition and now have 50GB of unallocated space that I wish to use for Ubutnu.

I created a bootable USB using the latest version of Rufus.

I boot using the USB and both the “Install Ubuntu” and “Try Ubuntu” options give me the same result.

The system doesn’t hang but all I can do is admire the wallpaper. I can also open a Terminal which is interesting. But nothing happens after that.

I have tried switching from a USB 3 to USB 2 port and I have also Disabled “Fast Boot” in the UEFI - Both have the same result

What I am seeing

Do you have another USB stick that you can test?

Also added the helpdesk tag so people know that you need help.

Thanks for adding the tag

Same USB installed Ubuntu fine on my laptop - But, yes I have tried a different USB, same result

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That’s interesting.

So if I understand you correctly, you downloaded 1 Ubuntu iso, put it on a USB and installed it on your laptop, and now your using the same iso and USB for your desktop and it does not work on your desktop?

Correct - After that I formatted the USB and wrote the ISO to it again to see if that fixed it

In the terminal see what happens if you do

gnome-shell --replace

This will restart Gnome.

current session already has an ibus-daemon.

MESSAGE: JS WARNING [usr/shar/gnome-shell/extentsion/[email protected]/applications.js 1027] Unreachable code after return statement

MESSAGE: Error looking up permission: GDBus.error:org.freedesktop.DBus,Error,ServiceUnknown

MESSGAE: Registering StatusNotilfiterItem: 1 74/org/ayatana/NotificationItem/software_update_avalible


Then if I close that Terminal session and try to open another, it doesn’t work - System still doesn’t hang though

What GPU?

I have to edit GRUB with ‘E’ and add nomodeset after quiet splash to get most installers to work.

AMD r9 290

If I need to do what you suggest, how would I do that?

Hm, 290 shouldn’t be an issue. Regardless:

On this screen, highlight “Install Ubuntu” (Ignore the red circle as this was the easiest image to find)

image

Press the ‘E’ key. If ‘E’ does nothing, press ‘Tab’.

You’ll see several lines of settings. Use the arrow keys to navigate down to where it says “linux”, “linuz”, “linux16” – Something like that. On that same line you’ll see quiet splash near the end. Navigate just past that section and add nomodeset

linux=/boot/vmlinuz/somethingsomething img quiet splash nomodeset

Is similar to what it’ll look like. You don’t need to delete or alter anything, just add that command after quiet splash. Don’t try and copy my gibberish above is what I’m saying lol.

Press Control and the ‘X’ key at the same time. If that does nothing, try pressing enter. Sometimes there are instructions at the bottom “Press Control + X or F10 to continue”

That should get the installer loaded. If not, there may be something else afoot.

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Will try in a few hours, have to get some work done - Thanks for helping, I will report back.

A BIOS update also didn’t help.

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Do you have secure boot turned on?

Maybe you could try the newest iso since Ubuntu recentlly rolled out an update 18.04.1.

Are you using dual monitors or just one monitor?

3 Likes

@Dmetsys This guy is onto something. Start simple. Is it displaying the wrong monitor?

I don’t have a Ubuntu or GNOME box (running Fedora with I3), but see if you can ‘right click’ and toggle the display values. It looks like you DE is running, but maybe is “Extending” your display. See if you can toggle your “Default” display or change it to mirror or something.

If that’s a bit over your head - see if you move your mouse to the far right, top, left, and bottom to see if your “mouse disappears.” Let us know if this happens

Additionally, your specs are great to post, but you haven’t specified exactly the issue you’re having. Do you have your icons available on another screen and this is the screen shot of the second screen - and you’re expecting it to be mirrored.

I’d advise the “right click” and try to see if you can’t get to the display setting and try toggling those, or reply with specifically the issue you’re having aka “I can see the GUI, but no icons on my one monitor setup.”

Happy to help!

Cotton

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I have not tracked down the issue in particular, but I believe that Xorg isn’t tracking the monitor priority correctly. This happened to me in the 18.3 builds of LM XFCE and Cinnamon. I unplugged one monitor, and was brought to the login screen.

When you logged in did you get the full DE or just wallpaper?

Full DE

Well I am not sure what the problem was but reading all the posts above reminded me to check my monitor cables.

Although I have multiple monitors, I have had them all unplugged for a while - But what I did find was that I had 2 cables (1 DVI 1 DP) going from my GPU into the SAME monitor. After removing one of the cables, this seemed to have fixed the problem.

Very strange but I thank you all for your help :slight_smile:
Currently typing this from Ubuntu

1 Like

That’s great to hear bro! Hope you enjoy.

Great job @Dmetsys

Added ‘[SOLVED]’ text so people know the issue is resolved.