hey, my wife and I are looking for a good online Dice Shop that has good customer service. the last one she purchased from sent her the wrong dice and wouldn’t even respond to her emails for help. thanks!
frankly amazon or ebay. if the seller is a jerk you can go through amazon and ebay which will force them to play ball and is very customer first. thats why they got big in the first place. i go to brick and mortar dice shops but online ones on their own site are hit or miss as you experienced.