Please help me understand BlueScreenView

Operating Systems & Open Source Windows
1

I've been suffering Blue screen for some time and my own (rather limited) troubleshooting skills have been unable to get to the bottom of what's going on. So I was wondering if anyone might be able to give me some pointers on what the report from BlueScreenView is telling me?

I've run memtest several times while at work during the day, but interestingly it won't find the flash drive with only 1 stick of RAM in place so on each occasion I've had to run it with all 16GB fitted. On each occasion the RAM has checked out at fine.

BlueScreenView.PNG2457x1062 418 KB

2

The idea is to look for patterns in the "caused by driver" list.

There isn't one in that screenshot. That points to an intermittent underlying hardware issue.

Run chkdsk and maybe spinrite on the HD to check for a bad disk.

3

No errors when running chkdsk. Not looked into spinrite, but dickcheckup from passmark is showing no errors on HDD or SSD.

4

Shot in the dark, but have you tried doing a fresh install of Windows with up-to-date drivers?

This can sometimes really help in resolving, or at least showing problems with your computer.

5

Yeah, after trying to troubleshoot each of the individual listed issues on my previous BlueScreenView log I reinstalled Windows 8.1 back in June and refreshed all my drivers, but still the issues persist.

I've just contacted Kingston over a warranty claim, so we'll see if they have anything add.