I’m attempting to set up a scanner to send e-mail via an Office 365 subscription (Enterprise E3) to scan to e-mail addresses outside the organization. It can scan to the organizations e-mail addresses without a subscription and authentication but fails to scan to other addresses. Is the only way to make this work to buy a subscription for the scanner if I want to use the SMTP servers offered by Microsoft?
Currently the scanner uses the SMTP server company-name.mail.protection.outlook.com without authentication.