New AM5 PC won't boot with 2 or more RAM modules installed

I bought a new PC, and it doesn’t seem to want to cooperate RAM wise.

I bought 4 modules (two sets of two), but I’ve put set B aside for now, I just want to try getting both modules from set A working first.

I can get the PC to boot with 1 ram stick installed into slot 2 (like the motherboard manual said) and I’ve updated my motherboard to the newest bios revision.

But when I try to put another ram stick in slot 4 (again as instructed by the manual) my device won’t boot after 20+ minutes of waiting. The CPU fan spins and both memory modules light up.

The motherboard is factory reset and I’ve never turned on XMP/EXPO.

What I’ve tried

  • Maybe my Noctua NH-D15 G2 7mm offset is preventing the socket from receiving adequate pressure. So I tried 0mm offset instead.
  • Waiting 20 minutes
  • Reseating CPU and checking for bent pins
  • Updated bios
  • Swapping RAM sticks, both RAM sticks work but only if 1 of them is installed

So have you set aside the SET A ram kit and tried the SET B ram kit ?

Also which make/model motherboard and ram kits do you have ?

All 4 sticks work, from both kit A and B (They are just two pairs of the same kit, but good to know they aren’t faulty).

I can only get 1 dim working at a time though. I know you shouldn’t mix kits when using just two slots.

My motherboard is:
Gigabyte B850M Gaming X WiFi DDR5
And Ram kits are:
Corsair Dominator Platinum 64GB (2x32GB) 6600MHz CL32 DDR5
(CMT64GX5M2B6600C32)

According to the gigabyte site, it’s not supported so maybe that’s all that’s wrong. Still weird that one works on its own.

Yeah, I’m thinking these kits only work reliably on intel.

Well you might get four dimms to work on that particular motherboard.
But definitely not at those rated speeds and timings.
This is going to take allot of time an tweaking the said board is only a 6 layer pcb board.
So it will not really be that suitable for memory overclocking to begin with.

My guess with those particular ram kits and many other higher clocked memory kits.
You will have the best stable results with just two dimms in dual channel mode.
Four dimms on that particular board is going to be a challenge.

I ended up buying a kit of 2 that is supported on my motherboard. It should arrive today. Frankly if that works I’ll just refund the other two kits.

Tried the adata memory and no such luck. Maybe it’s cause I’m using a beta bios.
I didn’t actually realise f3b mean’t beta.

and does the previous non-BETA version behave in a similar manner ?

Most mobo’s now have a flashback option so you can rollback to a previous version of the firmware.

6600 was definitely not happening with current generation AM5 processors. 6000 is optimistic but still a good target to aim for.

F3b doesn’t mean beta, Gigabyte appends letters when they have to bugfix and reissue the BIOS version. After checking the page I’d suggest you stay on F3b for best memory compatibility.

If the ADATA kit has EXPO then enable it, shutdown, and install both modules from the ADATA kit. The system should train in <5 minutes tops, 3 is probably a safe bet to call it if it doesn’t POST. EXPO configures subtimings & various voltages… XMP won’t do this on an AMD platform. XMP is basically useless on AM5, it will only configure primary timings.

A full four-module 128GB configuration is not likely to work out of the gate even with EXPO, you would have to get into the weeds modifying frequency, timings, voltages, and probably even impedance/bus values to make it stable, and even then 6000 may not be possible. I don’t recommend four-module kits unless you’re willing to put the time into learning appropriate platform voltages and settings.

I had a hell of a time just making my 96GB (2x48GB) kit run stable at 6000 because it was XMP only, whereas by comparison I could run an EXPO 32GB kit at 6400 with incredibly tight timings at reduced voltages. If your ADATA kit doesn’t have EXPO I can give you some basic voltages settings to try and get you up and running, but you’d have to do all the memory stability testing & verification and dial in the settings yourself and it’s a time consuming process.

I just remembered something very (VERY) stupid. But may actually fit.

There was one pc I had(I think it was DDR4, but could’ve been DDR3). At some point I was doing something and decided to switch places of the installed ram sticks. Tried to boot - nothing (I think it couldn’t even get to bios). Started to panic. Then I put the sticks back. Still nothing.

THEN I swapped them, returning 1:1 how they were before my meddling. Finally, it booted. It took me a while to realize that I needed to completely power off the system, switching off even the psu. Press the power button to get that remaining power. And only then remove the ram stick.

:dizzy_face:

Always physically disconnect power before swapping things on the motherboard!

Aehm. Good suggestion!

Yeah. I had to learn the hard way. But I would imagine that I’m not the only one, who didn’t know this (which may include op…).

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It ended up being the motherboard. I swapped it out and everything flies smoothly.

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Glad to hear that :slight_smile: