Need help troubleshooting Citrix workspace

Software & Operating Systems Linux
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1

Hi,

A bit of a longshot but i’ve been trying to replace Windows with Linux for a while now and i’ve managed mostly good but now i am stuck. For work we need to use Citrix Workspace to remote into a virtual desktop. In windows this works flawlessly but with Linux and more specifically Pop_Os!, i get this error:

Screenshot from 2020-12-02 16-54-08

How can i add this CA to my trust store? I’ve tried to download the certificate manually from godaddy and the importing it via the ‘update-ca-certificates’ command but it still complains about the certificate so i’ve probably screwed something up somewhere.

Any help or guidance would be appreciated, thanks!

2

Get cert from GD and add to cert store?

https://certs.godaddy.com/repository/

Also certs are usually distributed with os updates.

3

Are you running this in Wine or Proton?

4

Hi, thanks for your reply.

I have done this step, i’ve downloaded “GoDaddy Class 2 Certification Authority Root Certificate - G2” and imported it to my root store by placing the certificate in ‘/usr/local/share/ca-certificates’ and then running ‘sudo update-ca-certificates’. I still get the error message though.

5

Neither i think. Citrix Workspace has a native linux app that i downloaded.

https://www.citrix.com/sv-se/downloads/workspace-app/linux/

6

I actually found the solution to my SSL problem here: https://en.code-bude.net/2017/05/03/how-to-fix-ssl-error-61-in-citrix-web-receiver-on-linux/

Now i dont get the SSL error anymore. But for some reason the virtual desktop never stops loading.

7

Run it in a terminal and look at the console output.

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