My BenQ EX2780Q got a dead pixel all of a sudden today. And yeah yeah yeah, I know. Dead pixel policy varies. But this one is BAAD. I sent a scan of my receipt, off-screen photo and screenshot of the issue to BenQ earlier and i’m just waiting on their response. This isn’t merely a black dot, it’s got an ugly, wide shadow on either end. It’s pretty bad… So I think the defect policy is irrelevant here. It’s really bad. I just don’t understand how this happens out of the blue.
Anyway. Should I use this opportunity to just get something else? Or should I simply swap out the unit for a new one? If some people here know me by now on the forums; moreso IRL, they’ll know i’ve got an exorbitant amount of patience. But for things that aren’t built properly… Z - E - R - O. I might just go with whichever display maker has a reputation for quality.
That being said, people told me left, right and centre that it would in fact be BenQ. Along with having a more understated, mature look to their products, they practice really good quality control? I heard people jokingly say ASUS hit their displays with a rubber mallet before shipping them off, poking fun at their defect tolerances. So it’s part of the reason why I stayed away from ASUS. And now this happens…
FML… 