Me and my restaurant, not just an idea anymore

Hello everyone…
! ! ! I am just throwing ideas around. Whatever I do it will start happening early February at the earliest.
After 16 years of working for other people I finally decided to move forward with starting my own business. And since 16 of those 16 years have been spent working in different bars, restaurants, hotels, etc etc, I am moving towards opening my own restaurant.
Now I did some research, actually quite a lot of research and I have made a plan. Before I do whatever I need to take a few things into account:

1. Location and infrastructure.

This doesn’t really depend on me. I am gonna rent a place so I will use whatever I can find.
I have 3 requirements:

  • The place is not too big, so I don’t have to hire 20 people to service it. The place I have found have roughly 10 tables in the garden with roughly 40 seats and about the same on the inside. 2 waiters can deal with that amount of people no problem.
  • The location is city center - it is. I don’t want something on the sides or in a weird location where people don’t go. On the other hand it is in the city center but it’s not on the very center, where the rents are insane. Now the traffic of random people is far from perfect, but that is a problem only in the beginning. Once the customer base knows about us they won’t have a problem coming all the way to the restaurant. If my plan was to have a snack bar or a fast food joint I would rather be in the very city center, where the random people traffic is much higher, but I want to start a casual dinner restaurant. People will come in, they will spend 2-3 hours having a nice dinner, so they won’t mind walking a bit to reach the location I have found.
  • A garden. It’s probably the most important requirement. I must have a garden. During the summer people would want to smoke, we have a full on smoking ban at enclosed public locations, so garden please.

The place I have found pretty much fills all those requirements.



I am yet to go and check the location myself.

2. Finances.

Here I hit the first big problem.

2.1. Survivability.
Everyone I have ever talked about it say the same thing: “Have enough money to survive the first 6 months.”
In order for THAT to happen I may need to pretty much double my money and that’s not happening before 2023 in the best case.
If people are interested I can do a full financial breakdown of the money I have, the expenses I am planing to have and the monthly expenses after that. But at the end of the day I don’t have enough money to pay salaries for 6 months. That is planing if nobody ever gets in the restaurant and orders anything. I am planing for zero income.
What I do have financially is roughly 3 months of salary plus the initial costs.

2.2. Initial costs.
I do not plan the initial costs to be huge.
All the paperwork for the building is already done. The place was a pizzeria before, so it should have all the alcohol permits, food service permits etc etc.
What worries me more is the description: “Fully equipped restaurant with partially equipped kitchen”. Partially equipped may mean it needs a deep fryer and a stovetop, or it may mean “I only have a couple tables in the kitchen”.
Now I am yet to see the place myself. I am still ordering the things in my head, but it may easily turn out there is nothing in that kitchen and I may have to completely abandon it and turn my gaze elsewhere…
Anyways, I have prepared a couple thousand euros for initial costs.
The business paperworks aren’t all that expensive, the equipment and other expenses may be tho.
Being a pizzeria before it may easily mean it doesn’t have a stovetop and deep fryer, but it may also mean the pizzeria owner took his ovens away, so I am prepared for the worst case.
Grill, stovetop, 2 deep fryers, 2 large fridges and a freezer are roughly 1500 euros.
At the bar - that;s easy. The Coke guys will give me bar fridges, Lavazza guys will give me coffee equipment, the beer guys will give me beer equipment. All free, cause I will sell their stuff. The bar is not the problem. All of those also can give me a starting stock, so I will pretty much be fully stocked when opening. For free.
I have been given the name of some accountants, that has proven track record of doing a good job, so I will use them to take care of the paperwork. There is about 200 euros initial registration expenses, and then there is something like 50-100 euro a month for continuous paperwork. Hiring an accountant saves headaches.

3. Concept.

When I say concept I mean multiple things:

3.1. Visual design:
Having a garden I am planing on colorful and fresh visuals. My plan is to have a bunch of these:


They are rubber, so they can be washed and reused, they are different colors, so there will be a lot of color in the entire thing.
Also I plan on deck up the entire garden of different color flowers. Believe it or not people enjoy gardens and color.

3.2. Food concept:
Here’s my idea:
I will have a small menu, like 8 salads, 10 starters, 2-3 chicken, 2-3 pork, 2-3 fish main courses, couple deserts and that would be that. And then, there will be a Weekly specialties page.
Every week there would be a few more items, that would be fresh, outside the regular menu and changing. The plan is to have a salad, starter and a main course, maybe a desert as well. Maybe 2 salads, it depends. But that would mean there will always be a fresh item in the menu, and people will return to see what the new weekly item is. Hopefully. I have seen it working in multiple places, so it is proven to work.

4. Staff.

Finding staff in this day and age is difficult. People on mass are moving away from this field of work. My hope is, there is a tourism and food industry highschool in the city, so there are constantly young people looking for work.
I am worried a lot about this, because there is absolutely nothing I can do about it.
If I need money I can go to a bank.
If I need ingredients I can grab some and pay later, it’s a comon practice.
If I need staff and there is nobody - I can be as rich and have kitchen full of produce - I am fucked.

I also can’t afford to hire a lot of people. So I will work only dinner time.
Lunch menu helps spread the word, but it also helps draining money. Income is low for lunch, like 20-30% of the dinner and I pay the same expenses as dinner. This will barely cover the costs of ingredients, so I have to find money for salaries and other expenses.
IF the restaurant start profiting soon I may as well open for lunch. But for a start I really won’t be able to afford it.

5. Growth.

Advertising.
Newspaper - no. There are a couple local newspapers, but they sell like 10 copies a day. Nobody cares. On the other hand, it’s cheap and maybe the people who read the local papers are a decent clientele I may want to attract, but for now - no.
Radio - no. As a start I don’t know anyone who listens to local radios and if we even have a local radio.
Internet. Yes please.
Facebook is my main focus. Add on FB, FB page, it will help. People are constantly on FB.
There are couple food delivery services, that grabs percentage of the sales, but have their own already existing massive client base and, if nothing else, would spread the word of my place existing among the people, who can be potential clients. So yes, I will use at least one of them.

So that is the idea.
I will not make a single step until we get the entire omicron thing started. If there is a lockdown there will be absolutely no reason for me to waste my time. Last time we had lockdowns on and off for about 4 months. At that point all my money will be gone, the summer will be halfway through and I will have wasted everything. So I will hold on and wait to see what the direction we move is, concerning the virus thing.

I have a question to anyone who have owned or is currently owning a business: Am I missing something? Is there something I am not paying attention to?
And general question towards everyone else: What do you think about my plan in general?

Thank you all in advance.

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It never is. Not ever. Be extremely cautious when signing their contracts, read every d@mn word, even if it is legalese! Make sure you have a good legal representative bisecting these contracts before signing anything, you are selling your soul to the devil (well, that’s what my insider told me, years ago and I don;t think it’ll be any better now :roll_eyes: )

Anyway, you didn’t mention which country you’re in. Based on your essay it’s probably in the eurozone, right? :wink:

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Its not free free, but I don’t have to pay 5000€ upfront for all the beer and equipment. Beer I pay for anyways later, just not in the very beginning, helping lower the upfront cost, but they give me the equipment if I sell only their products.
There are 2 large breweries in the country, they both do the same. They give you fridges, draft system and pints if I sell their 4-5 brands exclusively. For a start that is the best option. Later on I can buy my own equipment, but for the very start - I need all the help I can get.

Bulgaria.
Still no Euro as official currency, but I say euros cause people know it and it’s simple conversion.

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Where do people even go now-a-days?
The Supermarket…

I would ask the manager, how much to place a “sandwich board” advert outside some local supermarkets?

Not just a poster, that people ignore all the time, but something outside the ordinary that stands out?

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I want to make a classy place, dude. Not a poster Infront of the local food store…

That would be Infront of the restaurant itself.
I don’t think it’s worth spending thousands of euro monthly on a large billboard, that most people will ignore.

I really don’t see a better advertising potential, than internet.
Everyone have phones, everyone is on the Facebook. A small add, targeted at people in my city who are looking at restaurants and delivery services should suffice to bring a couple customers.

Hi,
Just a couple of thoughts, hope you find them worth while,

“I will have a small menu, like 8 salads, 10 starters, 2-3 chicken, 2-3 pork, 2-3 fish main courses, couple deserts and that would be that. And then, there will be a Weekly specialties page.”

This is not a small menu, I prefer a “local/safe choice favourite food menu” with a 2/3 options on each course and a Chef Menu which is your favourite 2/3 of dishes for each course. Then from that you can get an idea of what is selling best and where to go with your menu’s in future.
I’m not a chef, but large menus mean no specialty to me.

4. Staff

Correctly this is your biggest worry, this place is to big for you alone. You need a team to make it happen.
You may only need 2 waiters but you better have 4 maybe 5 on call because not many students want to work every night. You need to find a champion for your restaurant especially Front of House, who can sell your great food to your customers but also sell your restaurant as a great place to work to potential employee’s. You can do it, if you have time but I hope you will be to busy in the kitchen, if you plan to be the chef.
There is still plenty of waiting staff working in other cafes/restaurants but you need to offer a great/fun place to work to bring them to work for you.

Hope this helps.

All the best
Andy

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Well, that is true. But the previous place I worked at was selling 13 different salads and 7 different kinds of fries. We had 3 different kinds of chicken wings. Where I work now we have 3 different menu items with pork ribs.
I do not want huge menu. I want normal menu. The main diversity will be the weekly fresh items. Of course during the winter I will move away from fresh lettuce and move towards root veggies and pickled stuff in the salad area.

That is also true. But I don’t want a specialty.
I am not gonna have an italian restaurant. I may have pizza later on, but at the start I won’t be able to afford it.
I won’t have an asian restaurant, altho I may offer some asian cuisine, like Japanise curry, KATSU, teriyaki chicken and so on.

I understand what you are telling me, but I want to offer a variety. If that means world cuisine without any specific specialty - so be it. I may use that as an advantage and advertise the more exotic stuff.

I’m not gonna use students. My hope is there will be graduates, that look for work in that area.

I will be front of house. Be it Barman or Waiter or if need be - both. I won’t mind helping in the kitchen, but I am not a good chef.

Thank you, my friend.
Any feedback is welcome. I fully understand what you are saying, but I want to have kinda diverse menu, that may offer a bit to many people.
I say 8 salads, and that means 3 salads, based on tomatoes (caprese, shopska, it’s a local salad and panzanella), 3 salads based on lettuce (tuna, Caesar and formagio), one grated carrots, apples and roots salad and that is 7… There is one insanely popular everywhere, that is basically roasted peppers, tomatoes and feta. And I have something for everyone. I don’t need 13 like my old workplace.
The menu is not the issue. Reaching the menu point is the main thing.

Again thank you very much for your time and feedback :slight_smile:

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I like to eat good food at nice places.

Insta. ; Start teasing with typical food and restaurant porn before opening; kind of stuff that attracts foodies… post some nice pan sauce emulsification ASMR… or cherry tomatoess melting in cheese videos with “developing a new menu” or some such caption.

[quote=“psycho_666, post:1, topic:180249”]
There are couple food delivery services, that grabs percentage of the sales,
[/quote].

You can always (I guess) temporarily close/report you’re too busy through the app in other to stop taking online orders for the night? .. and menu for it can be simpler/“soul food” items
Worth a try, no?


Yes! This.

Not to say you have to go with a french 3-3-3 menu (3 starters, 3 mains, 3 deserts, changes every night menu) and can’t have places with good food and 50-100 item menus..

.. but that kind of infinity menu reminds me of mini-mall 24x7 buffets and makes me instantly suspicious… Makes me think what’s fresh, what’s a safe bet for local chef not to screw up, what’s in season, what’s not microwaved.. .. all-in-all not a good vibe…

You need to be careful with a big menu.

Then there’s the specials, and the waiters who are just reading off the board, and can offer no explanation as to “why/how the things are special” or “why they’re on the menu”.

Why wouldn’t you change the whole menu slightly weekly - why have fixed slots and rotating specials. It just means some people will always order the same thing, .. it’s like having same breakfast every day and giving up on life :frowning:

What’s wrong with truffle and parmesan soup once in your life.


Speaking of 50+ item menus, .. pintxo bars… I miss my warm fois gras on toast with cognac infused cherries. :face_savoring_food:


Anyway, sounds like your restaurant will be epic! hope to visit your place someday.

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Never used it before. I don’t even know how…
I mean it’s an option, why not, but is there advertising potential or is it one of those “build it and they will come” things like YouTube used to be?

The delivery services will work only with the constant menu. The weekly items will be on the spot only.

Reading your comments makes me think you people have no idea what large menu is.
Have you seen a restaurant, not pizzeria, with 36 different pizzas? If I ever add pizza to my menu I will have 6 or 7 tops.
There is a research, showing the human brain is comfortable 6 to 10 items. Less than 6 and they feel like not enough choice, more than 10 and they feel like it’s too confusing. Basically 7, 8 or 9 is the perfect amount of menu items in a category.
I have done so e research :wink:

No no no… I don’t want to do this at all. I want to have a base menu and some number of weekly rotation items.

This is not a big menu. It’s gonna be about 50 items from salads all the way up to deserts.

Yes, this is always gonna be a problem if the waiters don’t do their jobs properly.
I used the word “weekly specials”, but they aren’t really gonna be specials. They are just gonna be some weekly stuff I found cheap on the market or want to try and sell. Like Katsu. I can’t constantly have Katsu in the menu, but I may have pork Katsu as a weekly special. I will have pork chops in the menu anyways. It won’t require a lot of extra stuff to repackage it into a Katsu.

It seems like a good idea untill you think about it. I am working at a place where this is exactly what happens. Every day there are changes in the menu. Its so confusing you have no idea.
I constantly forget stuff have changed, I order pork with mash and mushrooms, forgetting we have the same pork with cabbage today. I order salmon, forgetting we are out of salmon, cause the boss decided to sell Seabass today… It’s super confusing. It’s even more confusing when the people ask me to recreate the thing from 3 days ago and now you have to explain the chef what he did then…
No. Solid base menu, a few fresh rotation items. There are stuff you know are good and if you feel adventurous - try the weekly items.

Nothing. You can have it once I sell it as a weekly special.

I think you overestimate the class of my place :rofl:

I hope so.
Thank you for your feedback :blush:
I would love you to visit some time as well.

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It’s expensive, but it travels well and sits better than fresh meat. It’s super fatty so you don’t want to serve a lot regardless.. and it’s a specialty thing, you can have a good margin and attract the money crowd.
Cherries and toast are basically free. Swap cognac with some other local brandy.


Saddens me to say, try Instagram.

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To be fair I am more worried about setting up the place than the menu itself.
When the time comes me and the chefs I hire will figure it out. They will have experience and I have 16 years so we will manage to figure it out.
I’m more worried about the stuff before I reach the menu stage.

Make sure that the outside part of the restaurant isn’t too noisy due to traffic. I can think back to so many places that are just so noisy, you can’t really talk to who ever you’re dining with.
Also in terms of visual design, keep in mind that the tablecloth could still get stained and it might be hell to clean. I know of few places here that have full wood tables instead and then those silicon/rubber things on top. Although your budget is something to consider just like you said, it might be something to look into eventually.
Also training for employees is something to look into. I’m only saying this because there was a pizzarea here that wanted to open, only to find out that the workers they “trained” weren’t qualified for the job in the end.
Definitely wait out the omicron just like you said. Also I didn’t see you mention building a website, but that could also be good for showing what those weekly new items on the menu are for example. I do know of one example here that posts their stuff on Facebook instead; just a food for thought.

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It isn’t. The street isn’t really that traffic heavy.There is also a massive hedge to kill most of the heavy noise, but that shouldn’t be an issue.

That is exactly the idea - use those rubber food mats directly on the wood to protect it from scratches. The mat itself being rubber can sustain cleaning and I can use it multiple times a day.
Some local places use paper food mats, but that is constant expense and produces massive amounts of garbage.

So your advise is to hold on for next year?

I have a friend, that said he will make a website for me whenever I open for free. I will just have to cover the hosting expenses.

Most local restaurants do that. Facebook page with the menu. That will certainly be created and photos will be published daily.

Now I need to go and check the location, cause if the building is in bad shape, and as I asked around I found out the owner doesn’t really care to deal with it, so it may as well need some renovations, and I don’t have the money to renovate someone else’s building.

Thanks for your feedback :slight_smile:

I am not sure about Bulgaria. But here in India we have a lot of restaurants and bars so most people choose based on the reviews online.(Google my business).
I usually see the menu and ambiance on Instagram based on other people’s post at the location.

if you don’t understand how to run social media. Hire someone who understand marketing and pay them or invest and learn the basics youself atleast get the certificates like facebook blueprint and Google’s equivalent it helps to learn the platform.

At some restaurants here certain memberships like Zomato gold or Diner club provide employee discount etc depending on the proximity to business hub. these usually have a flat yearly rate use them like yellow pages and they charge you seperately for marketing on their end but it’s not usefull.

Instagram and Facebook is also usefull to attract local influencers and Pro Home cooks. you can provide them the location during offseason to do the meet and greets or pop up events. These can be a hassle at first but send out a few DM everyday based on proximity. even if they are small less than 2k followers etc you can barter or get stuff done for reasonable prices and probably get more link juice if you ask for a photo or shout-out.
you can buy ads but doing SEO and SEM to get a decent Ad rank can lead you to spend more than you expect and take a very long time as resturant business can get very competitive online.

I wish you all the best.:heart:

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This is all spot on. Most people use the internet or word of mouth to find a place to eat. You likely wouldn’t need a full-time employee for socials but consider contracting a social media specialist or maybe hiring a part time marketing student to help with making profiles/posts for Facebook or Instagram.

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I can’t afford that.

I can deal with facebook. Not sure how to deal with Google. I would be able to learn at least the basics of Instagram.

You mean offering a company cheaper prices if they eat at my place? No… Not worth it. There is no way this can end well. If I keep it for ever I am basically loosing money, if I remove the discount I am loosing good will.

This is so outside of anything I care to do…
I am introvert. I don’t know people. On top of that I don’t think there are any big local influencers. We are about 120K population in the city and I hope half of them never ever know about the existence of my place.

I know… I am really counting on some people discovering the place and then dragging their friends over. I really won’t need a lot to support the business the way I am looking at it, But it’s the first couple months that worry me the most.
Any of those influencers/popular people coming in will be way easier once I get some popularity, but at that point I won’t need the influencers anymore.

Thank you :slight_smile:

I know. Word of mouth takes time to spread.
Internet on the other hand…

I am not sure I would be able to afford it.
I will do the best I can to try and post stuff myself, but I can’t afford to pay someone else. I don’t think I would be able to pay the people I absolutely need for the business to work.

What makes me happy the most is, that we are talking mainly about marketing… That gives me the feeling the rest is OK and this is the only glaring issue.
The menu items are in constant state of change, so the marketing remains the main issue.

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The overlap between computer nerds and restauranteurs isn’t that big :slight_smile:

I guess one benefit is you won’t need help setting up guest wifi, and putting a few sonos speakers in corners and getting a cheap phone to stream music from.

Speaking of media, any ideas about grabbing a projector screen and a projector so you can bbq / beers / sports / beers and movies on some days? - to just mix it up on some days, or you can let folks come in during the day, play board games.

Another way to fill the wallet: you can sell team building events. Assuming global situation eases up there’s going to be lots of people who never met in person. So you can organize and sell team building things where you get a bunch of people and have them make their own delicious ravioli pasta monsters together, or some such ridiculous food related thing.

The restaurant equipment prices you were quoting sounded too cheap, but then you said Bulgaria, and so.. probably fine.

How many restaurants are nearby this place, what kind?

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I meant to wait to the point to make sure that the lockdown won’t happen just like you said.

Let’s hope it’s not as bad or you can find a different place! Good luck!

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You have no idea how this entire system will be held with spit and prayer.
To be fair, the ISP is offering a free router and setup, so yeah, that won’t be an issue.
As for the music - my guess is the building already have some. It used to be a restaurant before, so they should have something going on. If not - a couple speakers and a phone to run a free online radio (like Vanilla) is going to be insanely cheap, so that doesn’t really worry me.

So far I don’t plan doing anything like that.
If the place becomes profitable quickly it will most certainly need a large screen for some events like football matches, snooker, cause I love snooker, some sports event or something, we have a pretty decent tennis player, so some people are following him, etc etc.
But for a start I am not going to waste money on stuff like that.
The last couple places I worked at didn’t had anything more than outside sound system, no TVs, no projectors and they were doing fine.

Keep in mind I am talkign about used equipment. I can’t afford new.

A lot. It’s city center. We have everything from sushi restaurant, italian restaurants, fast food places, etc etc. We have even local food places, that offers local cuisine. There used to be more, but because of the entire virus situations some of them went out of business.

Well, the government implemented the entire green pasport thing so there won’t be new lockdowns, but I hope by the end of the month we will know what’s going on with the Omicron thing.
I need at best case 2 months to setup the place. At worst 3 months. If I start early february I may be able to open late April - early may, which is perfect. I will get all hot summer months and by the end of the summer I would have build enough clientele to get me through the winter.
This is also why I started this thread a bit early, so I can revise some things and rethink stuff over again.

Thanks :slight_smile:
There are other options, but they lack the really nice garden I want to have.
Thank you :slight_smile:

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Update:
I have found another place. There are positives and negatives as always…
Positives:
Lower rent. Like massively lower. 600 euros down to 400 euros.
Better condition. Everything looks pristine, shiny and new.
Larger. It has 2 floors and a garden. I can easily close the lower deck until I get the hang if things, and if need be - open it up later.

Speaking of which, the garden is a big negative. Like a huge negative. It’s small for one thing. 50m2. That is 8 tables if I squeeze them. The other place had 10 tables and room.
On that note there are no tables in the “garden”. Also there is no Garden in the garden. That really isn’t that big of an issue, cause I can find stuff easily and for some 100 euros I can make a garden out of that garden. The tables on the other hand…
Looking at the kitchen, the kitchen is absolutely atrocious. Keeping in mind I have just seen photos of this one and no photos from the other place. So the other kitchen could easily be even worse.
Also, it’s all made stylish so I may have to revise my colorful idea, especially in the inside areas.


So, the best thing is, the lower rent and the better overall condition.
The bad thing is no outside tables and the smaller garden.
I can still keep the color idea, but I need to stick to one, and that may easily be green. The insides are already dark wood and stone. so some bright green color may liven things up a lot. The outside is already covered with green “carpet”, so some extra green plants will hammer the point home. I can work with that. The main question is, if the owner have tables for the outside area, or should I do the work and find some…