Hello, I recently bought a level1 kvm, and was hoping I could get some assistance.
Starting a few days ago, whenever I switched to the second port, I would be unable to switch to another port using the physical buttons. However, switching with scroll lock seems to still work. This only happens when I switch to port 2. All the other ports can be toggled between using scroll lock, ctrl, & the physical buttons.
This sounds like a product support issue.
Normally this is handled through email, I believe, but I don’t have the address on hand. In lieu of that, I’ll just get Wendell’s attention. He can either help you here or advise you on how to proceed.
Hmm, anything around the button cutout? Any chance it’s getting stuck on something? When you press another button does it flash red for just a moment?
Symptom sounds like button 2 thinks it’s being pressed and then held down. You might tap the button lightly just in case there is some debris interfering with the button press.
Yeah, seems like that’s the issue. Can’t see any debris blocking it, but if I press down on button 2 extremely hard, it fixes itself for 1 switch.
Well poop. I’d be glad to solder in a new button. That’s weird!
It does sound like there’s something in/around the button or the button itself is defective. Second kvm only to be that, if that’s the case!
You’d have to mail it to me and it’ll take a day or two to patch up though
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