TLDR at the bottom.
My workplace is looking to get our phone system up to date. We currently have a shared connection coming into a handful of handheld wireless devices.
We talked with our current phone provider about updating to something better. They want a $1200 installation fee to plug in 4 phones into ethernet cables we have to run ourselves, plus $600/mo for the privilege of zero simultaneous calls and 1000 minutes/mo. I figure I can do better.
I have been banging my head against the wall trying to figure out how this stuff works on Google. Here is what I got so far:
- I plug desktop phones into our network.
- I somehow connect them to a SIP provider, this step seems optional though?
- Then I connect the SIP provider or phones to a hosted PBX system. Instructions MIA.
Reading up on the 3CX “how-to” guides, they say that I plug a username and password into the phone and it can suddenly make calls so long as it has internet. I must be skipping a step though, because how does the phone know to connect to 3CX vs any other PBX provider?
Long story short, how am I supposed to go from desktop unit to phone calls?