A few days ago I ran into a Problem while playing R6 my screens went black and the fans went up like crazy but the pc was still running and I still heard game Audio, I had to manually shut it down (power button). After the second time this happened I started investigating, I didn’t receive an error code but in the PC Management I got “Kernel-Power Event ID 41” (all Event Data are 0 or false). So I started Troubleshooting…
The things I tired so far:
- Updating all driver
- Turned off fast starting
- Ran a GPU stress test
- Did a memtest
- Reinstalled Windows
- Bought and build in a new power supply (old: Focus GX-550 new: Pure Power 12M 750w)
- Bought new RAM (old: Gskill Aegis DDR4 16GB new: Corsair Vengeance DDR4 32GB)
- Updated the BIOS (B450 Tomahawk max Version: 7C02v3J)
None of these did anything. I recreated this error about 15 times and it seems to only occur when I run a somewhat heavy game/program I cloud recreate the error in the following games:
- God of war 2018 (by far the fastest max 2min)
- R6
- Overwatch
It always the exact same black screen and the fans are going up but the pc is still active, I have to shut it down manually. I also tired letting it run in this state but nothing happened for like 5min so I decided to shut it down.
Thanks in advance for any advice
Specs:
B450 Tomahawk max
RTX 2080 Super
AMD Ryzen 5 3600X 6 Core
Corsair Vengeance DDR4 32GB
Pure Power 12M 750w
Windows 10 64x