Having issues with getting water cooler to make good contact with cpu

I have a cooler Master nepton 240m, my motherboard is asus z97 a and cpu is 4690k, everytime i apply thermal paste it barely gets spread because cooler doesn't push down on it far enough, i checked and made sure bracket is installed correctly on the back of the motherboard as well as bracket on the pump, and the standoffs for the pump are screwed in all the way, is there anything else that could keep the pump from sitting all the way down?

Looking at the manual here:

http://www.coolermaster.com/cooling/cpu-liquid-cooler/nepton-240m/

The only thing that comes to mind would be that you might have installed parts F backwards, if that's even possible?

Some pictures would be handy to say the least.


Can't upload last 2 images, but one shows bracket on the back and it's side that says Intel on it


Just put some thermal paste and it's installed it to show how much it spreads it

Since there is only one mounting spot for the cooler, the backplate is installed correctly and stand offs are screwed in all the way, so the only other thing i can think off is its the pump or the cpu sits lower on my motherboard

wow that's barely contact. You sure you're not missing something? I wouldn't worry too much. As long as you have all the pins on tight not super tight. Your CPU will throttle if your the heatsink is not on and you can use 3rd party to verify the load/idle temps like core temp or something.

I have the same board and a NZXT Kraken X61 and I will say that you should look over all your brackets included in the packaging. There is definitely something missing. Also, don't be afraid to tighten it, just watch carefully what your doing...

Yeah i built it last January and temps are okay but def not the best, yeah i checked everything and watched videos and im not missing anything, only thing i can think of is cpu sits lower on asus which I saw somewhere some people said asus boards are thinner and some people have issues but i dont think it's z97, only other thing is maybe somehow i was sent wrong size standoffs

How are your temps? What cpu and clock?

under 40c under heavy workload.

i5 4690k @ 4.6Ghz

http://imgbox.com/JrK5LHYH
http://imgbox.com/P5mC0pNJ

4.2 ghz, when gaming like 60c, if i do Aida 64 they sometimes go up to 70 and keep climbing in the burn in tests, also i have my portable ac near my pc and it blows cold air straight into my pc most of the time, so the temps of air going into case are very low

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Depending on how that mounting kid works would putting spacers on the back make it tighter? I can't tell 100% if those screw holes are fixed in place or could be spaced back a bit

Welp apparently my pea size is smaller than yalls, put more thermal paste than i thought was pea size and it spread a lot better, stock clocks right now because i had to clear cmos, but stress testing it now and temps are 45-47c with 28c ambient, and i dont think cpu fans are at 100%,a lot better then 60-70c with fans at 100%
Edit did a quick overclock to 4.2 at 1.100 vcore, aida64 stress test cpu is at 37c while cpu package is at 48c, ambient temp is 26c

Ah that might be it then lol. Too many people say "don't put too much thermal paste on" which causes a lot of people to not put enough. In reality the quantity of thermal paste doesn't really matter too much once you have enough on there (unless of course you're really anal about thermal paste for some reason).

Do you have Aida 64?if you do can you do a cpu stress test to see if our temps are fairly close

I don't, This is a Dual Boot Machine. I have a RAID0 split on Linux & Windows [because I like to live dangerously] and 3 other drive on Linux as well [storage]. I game very little [Warframe, BF4] and program/VM's much more nowadays.

yea the only 2 I've seen works better is this wierd Japanese thermal paste and artic silver where the people spread a thin layer like butter.