Hardware failure confirmation, bluetooth

preface - ill start off with I have no idea if this is the right place to put this, there is no bluetooth specific topic, and because bluetooth is usually lumped in with wifi I though this was the best place.

ok, since early april I have been using tws iems, largely for noise canceling but I can’t overlook the convince, and every now and then my bluetooth would shut itself down, and more or less reboot itself and work again in at worst 2 mintues.

this morning while I was playing a game with a bluetooth controller, the usb disconnected noise, started to play, and then connected, and then disconnected, my g13 would constantly go on get close to booting up, and then shut off, I had thought that this was an issue caused by a usb 3 hub I have, I have had problems with it connecting correctly, but it was seemingly taking that, the hub, and pretty much all usb out at the same time, over and over again I unplugged it, and everything was fine but no bluetooth, and no way to restart it, and then I saw in device manager the thing constantly refreshing itself over and over again, and it seemed that bluetooth was what was doing it.

so I figured it was probably a windows being on too long issue, and restarted, I had no bluetooth with the same issue, it stopped when I disabled the bluetooth.

for whatever good it is, there is a screenshot of it

i’m just wondering if this is enough to confirm hardware failure of if I should do something more? I have no idea if wifi is also affected, I don’t really care about that too much as im wired, but because of all the bluetooth stuff I have/was using once I confirm failure im going to get

or something similar of anyone has a better recommendation, I don’t really want to go expansion card for bluetooth alone if it can be helped.

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I suspect your usb hub to be the issue. Ive had usb resetting issues many times before and it was always the hub reaching its eol.

I would make sure windows, driver, firmware, and bios all up to date. If the error continues. Check event viewer and look for errors. It should give the device or driver that is causing the problem. It’s rare for a USB Hubs to die.

restarted without the hub in and bluetooth was still going on and off every second or two, I disabled that and plugged in the hub, its working perfectly fine as of right now.

I kinda suspect that usb3 its plugged into and the bluetooth may share the same path.

im not assuming the hub is dead, i’m trying to confirm bluetooth is. because it seems to be part of this chain that was freaking out.

as far as im aware, nothing has been touched driver wise for years and I have 0 idea how to deal with the bios on my motherboard because of age and the honestly stupid ways it needs to be updated mixed with no videos showing me the process works (it needs intermediary bioses and may kill support for my cpu or may not, I can’t confirm that)