Had to do a clean install of Windows 10 for my custom-pc. I actually did a few drivers here & there & then some updates in roughly that pattern & everything worked out fine. Except for trying to get my Realtek Audio Driver installed, that is. It seems to think I still have a program or some other setup running when I DON’T! I should mention that my motherboard is an Asus ROG Strix Z390-E Gaming & I did attempt to download/install the driver directly from the product support page. TBH, I’m not really sure why I’m getting this weird error message, but this is what it says:
An error (-5001 : 0x80070002) has occurred while running the setup.
Please make sure you have finished any previous setup & closed other applications. If the error still occurs, please contact your vendor.
Under Details it says this:
Error Code: -5001 : 0x80070002
@Windows 8.1 / Server 2012 R2 Service Pack 0 (9600)
IE Version: 9.11.19041.0
I have tried contacting Asus via their phone support, but I just kept waiting & waiting for what seemed like forever! >:( I also made sure I didn’t have any audio devices connected, but that didn’t help.
So, I’m open to suggestions/advice/tips, etc if any of you have anything to offer. Don’t forget to ask me anything if you need any other details or have questions. I hope someone can help.
Thanks in advance!