Hi there,
I finally received the new DP 1.4 dual monitor KVM after few months of waiting.
First impression is really positive. Image quality and refresh rate are impressive but I am having some issues using with two macs.
The first problem occurs when I disconnect the MacBook from the KVM and even if I plug it back after few minutes the KVM switch its mode from dual monitor to single monitor. When I get to this state I am completely lost and not sure what to do. This happened to me already and I managed to resurrect it by disconnecting the unit from the power for half day and it came back as expected after that. Unfortunately, the next day this happened again and I have not managed to bring it back yet. I disconnected the power few times and swapped the cables with no good result. What am I supposed to do to bring it back the kvm to dual monitor mode? To be precise I am not using two monitors but the PBP mode on the Samsung C49RG90SSU. Single monitor but in dual screen mode
The second problem is around the fact every single time I switch between macs my workspace rearrange itself left and right. It is frustrating that I need to rearrange them every time I swap. I was aware this is an issue you tried to fix when building the unit, however, I was not expecting to be that bad. I am really keen to find a solution for this issue either at software or hardware level. I have read people are using some DP repeater adaptor to avoid the mac to identify the monitor as disconnected but before I spend a fortune in buying a repeater for each of the four cables I would like to double check what is your opinion in this regards and whether you have any advise you can give me to have a perfectly working and RELIABLE setup. I prefer to spend a bit more rather than having regret later with some hacky solutions.
Despite the two problems above I want to clarify I tried many kvm before and this is the best product I have put my hands on to date. Nice work guys
Thanks for you help
I will write down my setup if you need some extra information:
Samsung C49RG90SSU - CRG9 Series - QLED monitor - 5120 x 1440 Dual Quad HD used in PBP mode
Cables for MacBook Pro 15": 2 x YIWENTEC USB C to DisplayPort 1.4 8K Cable with USB-C PD 8K@60Hz
Cables for Mac Mini: 2 x CHOETECH USB C to DisplayPort Cable 4K@60Hz(Thunderbolt 3 Compatible)
Cables from monitor to KVM: 2 x ANNNWZZD 8K DisplayPort Cable V1.4,Copper Cord Ultra HD DP TO DP CABLE supports 8K@60Hz 4K@144Hz 32.4Gbps