Cloud Phone Systems

So my sister has just taken over a vet clinic in Canada.

She needs help with a phone system. The old owners really only have something going to the reception desk and it doesn’t really work that well. They want to have a line in that people can be placed into a queue during business hours, and voicemail after hours. They also have a few exam rooms that they’d like to have a speakerphone to call clients who are sitting in their car thanks to COVID.

Any suggestions? TIA

If you want to DIY it, you can use something like 3CX or FreePBX paired up with your SIP of choice (I use Voip.ms) for absolutely dirt cheap. There is some investment in getting the phones, but once setup you are looking at monthly rates in the single digits if done right.

If you want a more plug-and-play solution, RingCentral is decent. Expensive, but decent, and has support if you need it.