I bought a custom gaming pc from a small company in my town for $1,300, I asked for a gaming pc that would be able to stream and record video as well as play games. What I got is not able to play most of the games that I listed to the guy, (Minecraft, Feed the Beast, Warframe, Spore, Left 4 Dead 2, Starbound, and some others were on my list) The guy said he could build me a pc that could do all I asked for so I went to the shop and sat with him to figure out what parts I could get. I thought he'd show me a list of parts he didn't I told him I wanted 8 gb of ram and a quad core cpu, I tried asking him what parts he was picking out of a site he was looking at on his laptop but he said he couldn't show me the site cause it was his suppliers site.
When I asked what parts he was going to use he didn't tell me the parts just that he was picking an amd quad core cpu, amd gpu, 8 gb ram, so I asked to which gpu, at the time, I thought he said an amd 7750 gpu, I said ok, and then asked which cpu, again at the time, I thought he said amd Phenom II 955 black edition,
I was ready to just leave but my mom was there and wasn't going to let me build my own pc, mind you it doesn't help that the one place I thought would have the parts I wanted (our local Best Buy) no longer has cpus or much in the way of parts any more.
Anyway I listen to my mom and buy the pc (which comes with a 3 year warranty) two days later I pick the pc up these are the parts from what I can tell without opening the case, http://pcpartpicker.com/p/2Eid1 the psu is a 500 watt psu I have no idea what the cpu cooler is, there is one extra fan (didn't come with the case) with red led lighting but again no idea what it is exactly.
When I finally downloaded some of my games (Minecraft, Feed the Beast, Warframe, Starbound and Spore) I tried to play them, Minecraft ran fine high settings very little fps drop stayed around 30 - 40 fps, Feed the Beast Horizons stayed around 20-30 fps,
Warframe was 24 fps on the main menu but felt really sluggish moving around the main menu so I didn't try playing, I turned down the graphics settings to low, but no fps change on the main menu, my mom's laptop with an amd a10-4600m gets better fps on the main menu of Warframe 50-60 fps for her laptop, and around 30-40 fps in actual play the only time it ever dropped lower the 26 fps was when the Cicero Injector was activated, so you can see why I didn't even try running a mission. When I turned off DirectX 11 and some other options in the Warframe launcher it got stuck "Verifying Download Cashe" for about an hour before I finally ended task manually, now the game won't launch and continues to get stuck "Verifying Download Cashe",
I moved on to try to play Spore and found that to run around 20-25 fps with lowered graphics settings.
I finally tried Starbound and found the it was running around 25-30 fps with lowered graphics and some fps drops when on the planets and lots of trees and monsters around.
I'm disappointed in this pc, and in myself for listening to my parents about building my own pc myself. But they had a point I've never built a pc before and if I did screw something up I would have been out of luck. My question is this should I try to return the pc and maybe get my money back despite the guy's "All sales are Final" policy or should I spend more money to get a better psu, gpu, and maybe a cpu cooler that doesn't sound like a jet engine taking off at the nearby airport?
UPDATE: I called the guy yesterday evening and told him what problems I was having he says if I bring in the pc tomorrow he will have a look at it and replace the graphics card and psu if needed. So tomorrow afternoon I'll be taking the pc in and we'll see what happens from there.
UPDATE 2: I've had the pc back a few days now and I'm happier now about it. It now has a ASUS NVIDIA GTX 650 TI graphics card in it and my games are running smoothly, it's not as loud as it was and seems to be running great. So YAY! XD