Audio stuck on PC1 profile of a 4 way kvm

KVM Model:

SQ5033758
1.4 Display Port KVM Switch - Dual Monitor - Four Computer

USB Interface (5-gigabit or 10-gigbit):

10-gigbit


Problem:

Audio stuck on only playing out of PC1. Other inputs such as keyboard, 2 monitors all switch accordingly through to PC4, but audio still plays from PC1.

Other Notes:

Hello all! Had no issues with this unit for the 13 months of owning, I use this almost every day. This morning, audio wasn’t playing at all from any of the PC1-4 buttons. I unplugged the power temporarily and everything started to work again, but when I needed to switch to other PC inputs I noticed that audio was still playing from PC1. I cannot get audio to switch to any other profile.

Things I’ve tried:

  • I’ve unplugged everything, waited a couple minutes.
  • I’ve swapped audio cables. Eg. PC4 into PC1 input and audio will play from PC4, no matter what PC is selected as “active”

This can be closed!

Whilst playing Skyrim I heard a beep and the audio appeared to turn on/off. Stumbled across the KVM commands on this forum, and, it looks like I had messed around with the audio port selection (you can guess what I was doing there :smiley: ) … I may need to remap my L_CTRL if I cannot override KVM commands (or turn them off).

Posting the commands here again incase anyone else gets the same.

  • L_Ctrl, L_Ctrl, [1-4] - change port
  • L_Ctrl, L_Ctrl, F1 - auto scan ports
  • L_Ctrl, L_Ctrl, F2, [up, down arrows] - manual scan through ports
  • L_Ctrl, L_Ctrl, F3 - adjust scan rate
  • L_Ctrl, L_Ctrl, F5 - audio follows port selection
  • L_Ctrl, L_Ctrl, A - audio to current port
  • L_Ctrl, L_Ctrl, F7 - USB 3.2 follows port selection
  • L_Ctrl, L_Ctrl, U - USB 3.2 to current port
  • L_Ctrl, L_Ctrl, Alt + R_Ctrl - change hotkey prefix L_Ctrl → R_Ctrl
  • R_Ctrl, R_Ctrl, Alt + L_Ctrl - change hotkey prefix R_Ctrl → L_Ctrl

Never noticed this happen before, I also previously had the 2 monitor 2 pc kvm for 6-8 months. Discovering new features late into ownership isn’t a bad thing :smiley:

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Great I’m glad that was resolved. You were on my list to get back to today haha

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