Asus pro ws trx50 Motherboard not detecting sata ports and not boot

System parts

Asus Pro WS TRX50 motherboard

Threadripper 7960x processor

Silverstone Str5 360 liquid cooler

VColor DDR5-7200 RAM

My problem is this:

motherboard version 1203

1- When I try to install Windows from USB, when I select USB from the BIOS, it comes to the Asus screen and resets it with code: 38 39 38.

2- I can’t see the windows installed and clean sata ssd in the bios.

My attempts:
BIOS reset,
I’m using a single RAM stick,
BIOS latest version is 1203

please helpp.

using a front USB port? try one of the rear USB ports. not all USB ports are good for installing the os.
maybe worth re creating the install USB as well.

2 Likes

I tried all the ports one by one. It only sees the USB 2.0 port. I tried different USBs, I tried Win 10 and 11. :sob: :cry: :disappointed_relieved:

try a Linux live USB. make sure your motherboard standoffs in the case match what the motherboard needs in case you have a short

Yeah for some reason I’ve always had more luck with the front I/O for booting/installing from on mine…

Turn off secure boot?

yes turn off secure boot.

Does anyone have information about this incident?