Zenfone 2 touchscreen problems?

Hardware Hub Phones, Tablets, & Wearables
1

I want to ask any zenfone 2 user in the tek community, have you ever had problems with the touchscreen of your phone?

My girlfriend wanted a phone that is cheap and good and I recommended her the zenfone 2(she got the 2gb quad core 1.8GHz version) and it suddenly went haywire after 3 weeks of having it(no dropping/used gorilla glass screen protector and a case that was pretty strong)

It just refuses to work on the upper portion and just works on some areas on the other 80% of the screen.

Normally I would just say just RMA it and they will fix it but after a quick google search I found out that MANY users had massive problems with the touch screen and even after RMA-ing it after some time the problem occurred again.

I get having some problems with the manufacturing process and some phones would suffer but it seems so frequent...

I really had faith in ASUS...but if you "repair" someone's phone and have it break a second and third time the same way sounds insane

Here is a link to one of their site where apparently hundreds of users have the same problem.
http://www.asus.com/zentalk/search.php?mod=forum&searchid=6&orderby=lastpost&ascdesc=desc&searchsubmit=yes&kw=touch

2

The only thing I've noticed is that it turns on by itself in my pocket. That's about it for me, and i've done a few small drops to it!

3

i have a zenfone 2 and ive never experienced any problems what so ever, its been a good so far

4

OK that gives me some hope then, thanks guys. I guess i will tell her to RMA it and hope it will get solved.

5

Mine does the same thing, only if the screen is facing my body, if I turn it around so the screen faces the outside of my pocket it doesnt do it

6

I know it is an old topic but wanted to clarify things if someone will ever have that problem...

I ended up Rma-ing it and they replaced the whole screen and touch assembly...it seems that it is quite a common problem.. i just hope this new one is a better one not just another easily self breaking one...works good until now though so it survived like 4-5 times more than the first one