I have recently been running into this issue where everytime my computer wakes up from sleep I get a BSOD. I am usually faily good at resolving computer issues, however, I have exhausted every possible "solution" that I can possibly find/think of. The following errors appear in Event Viewer in the order they occured:
- Windows failed to resume from hibernate with error status 0xC0000001.
- The previous system shutdown at 4:32:49 PM on 5/2/2013 was unexpected.
- The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
- The computer has rebooted from a bugcheck. The bugcheck was: 0x000000c4 (0x0000000000000091, 0x0000000000000002, 0xfffff803137dd880, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 050213-9906-01.
- Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications. Please visit http://support.microsoft.com/kb/197571 for more information.
I realize the last bullet point is not an error but I am not going to leave anything out. The above event log can be downloaded from my site (http://vectorgaming.net/uploads/event_logs_5-2-13.evtx). I ran perfmon /report and received one an error with a device driver not being installed properly. (You can view the report here: http://vectorgaming.net/uploads/perfmon_report_05-02-13.html).
Some Additional Errors That have Occurred
- DETAIL -
2 user registry handles leaked from \Registry\User\S-1-5-21-294685082-196628554-4259105535-1001:
Process 1448 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-294685082-196628554-4259105535-1001\Software\Microsoft\Windows\CurrentVersion\Uninstall
Process 144 (\Device\HarddiskVolume2\Windows\System32\lsass.exe) has opened key \REGISTRY\USER\S-1-5-21-294685082-196628554-4259105535-1001\Software\Microsoft\SystemCertificates\Root - The ScRegSetValueExW call failed for FailureActions with the following error:
Access is denied.
Computer Specs
- Windows 8 64 bit
- Intel Core i7-3770K @ 3.5GHz
- Nvidia 660ti
- 16GB RAM
- ASRock Z77 Pro4
What I have Tried to Solve This Issue:
- At first I thought this problem could be due to an overheating graphics card. So I tried manually setting the fan speed on the card to 65 (previously set at 37). The card now runs at a decent temperature, 50C.
- Next I tried disabling the Fast Startup mode in Power Option > System Settings. This did not work either.
- I then opened device manager and tried updating the GPU driver. It was already fully up to date so this did not solve anything.
- Next I tried disabling this "Unknown driver." This did nothing, still crashed. I tried uninstalling it, however, it re-installed itself.
- Ran a memtest. No errors with 6 passes.
- Ran Malwarebytes which came up with seven possibly malicious files. The files have been removed. A log of the files removed can be found here: http://pastebin.com/vRsCvkVL
- Removed AVG 2013 Free Edition. This got rid of the registry errors and the ScRegSetValueExW error.
- Ensured the MD5 Hash for svchost.exe matched what it should. I would check lsass.exe also, however, I could not find it in System32.
- Refreshing the PC using the Windows 8 refresh feature. This did not solve the issue, still crashes.
- Tried resetting the PC. Did not solve the issue.
I have no clue where to go from here. This issue is seriously annoying me and I cannot seem to get rid of it. I will not give up until it is solved though. I would greatly appreciate any help that could be given!
