Windows 10 Pro Random Crashing at Idle

Operating Systems & Open Source Windows
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1

I’ve been noticing that my system has been wanting to randomly crashing when I mainly leave it unattended.

	Operating System
		Windows 10 Pro 64-bit
	CPU
		AMD Ryzen 5 3500X	55 °C
		Matisse 7nm Technology
	RAM
		16.0GB Dual-Channel DDR4 @ 1197MHz (17-17-17-36)
	Motherboard
		ASRock B550 Phantom Gaming 4 (AM4)	45 °C
	Graphics
		VE248 (1920x1080@59Hz)
		VE248 (1920x1080@59Hz)
		VE248 (1920x1080@59Hz)
		8176MB ATI AMD Radeon RX 5700 XT (Unknown)
	Storage
		2794GB Hitachi HGST HUS724030ALA640 (SATA )	45 °C
		489GB Crucial_CT525MX300SSD1 (SATA (SSD))	42 °C
		476GB SPCC M.2 PCIe SSD (Unknown (SSD))
	Optical Drives
		TSSTcorp DVD+-RW TS-H653F
		ATAPI DVD A DH16A6S
	Audio
		Creative X-Fi Audio Processor (WDM)

I opened up the dump file, in the WinDgb tool and here is the information after running the !analyze -v

************* Preparing the environment for Debugger Extensions Gallery repositories **************
ExtensionRepository : Implicit
UseExperimentalFeatureForNugetShare : false
AllowNugetExeUpdate : false
AllowNugetMSCredentialProviderInstall : false
AllowParallelInitializationOfLocalRepositories : true

– Configuring repositories
----> Repository : LocalInstalled, Enabled: true
----> Repository : UserExtensions, Enabled: true

Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

************* Waiting for Debugger Extensions Gallery to Initialize **************

Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.031 seconds
----> Repository : UserExtensions, Enabled: true, Packages count: 0
----> Repository : LocalInstalled, Enabled: true, Packages count: 36

Microsoft (R) Windows Debugger Version 10.0.25877.1004 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\Minidump\072923-9671-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Kernel base = 0xfffff8000ae00000 PsLoadedModuleList = 0xfffff8000ba2a3f0
Debug session time: Sat Jul 29 17:31:20.835 2023 (UTC - 4:00)
System Uptime: 0 days 18:31:49.925
Loading Kernel Symbols
…
…
…
…
Loading User Symbols
PEB is paged out (Peb.Ldr = 000000a934a4c018). Type ".hh dbgerr001" for details Loading unloaded module list ................ For analysis of this file, run !analyze -v nt!KeBugCheckEx: fffff8000b1fc7b0 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:fffff609`078f0000=000000000000003b
0: kd> !analyze -v

  •                                                                         *

  •                    Bugcheck Analysis                                    *

  •                                                                         *

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the BugCheck
Arg2: fffff8001b8f8ed2, Address of the instruction which caused the BugCheck
Arg3: fffff609078f0900, Address of the context record for the exception that caused the BugCheck
Arg4: 0000000000000000, zero.

Debugging Details:

KEY_VALUES_STRING: 1

Key  : Analysis.CPU.mSec
Value: 3374

Key  : Analysis.Elapsed.mSec
Value: 8486

Key  : Analysis.IO.Other.Mb
Value: 8

Key  : Analysis.IO.Read.Mb
Value: 0

Key  : Analysis.IO.Write.Mb
Value: 27

Key  : Analysis.Init.CPU.mSec
Value: 593

Key  : Analysis.Init.Elapsed.mSec
Value: 59079

Key  : Analysis.Memory.CommitPeak.Mb
Value: 101

Key  : Bugcheck.Code.LegacyAPI
Value: 0x3b

Key  : Failure.Bucket
Value: AV_ks!KsPinDataIntersectionEx

Key  : Failure.Hash
Value: {86396548-df49-38d1-38ce-788747041bea}

Key  : WER.OS.Branch
Value: vb_release

Key  : WER.OS.Version
Value: 10.0.19041.1

BUGCHECK_CODE: 3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff8001b8f8ed2

BUGCHECK_P3: fffff609078f0900

BUGCHECK_P4: 0

FILE_IN_CAB: 072923-9671-01.dmp

CONTEXT: fffff609078f0900 – (.cxr 0xfffff609078f0900)
rax=0000000000000060 rbx=ffffe388755c2ae8 rcx=0000000000000000
rdx=0000000000000080 rsi=0000000000000058 rdi=ffffe38862835b10
rip=fffff8001b8f8ed2 rsp=fffff609078f1300 rbp=0000000000000002
r8=0000000000000000 r9=0010000073647561 r10=fffff8001b8f84d0
r11=fffff609078f1398 r12=0000000000000000 r13=0000000000000001
r14=0000000000000058 r15=ffffe388759818a0
iopl=0 nv up ei pl nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050202
ks!KsPinDataIntersectionEx+0x1d2:
fffff8001b8f8ed2 488b5110 mov rdx,qword ptr [rcx+10h] ds:002b:0000000000000010=???
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: svchost.exe

STACK_TEXT:
fffff609078f1300 fffff8001b8f8501 : 0000000100000000 ffffe388755c2ac0 0000000000000000 00000000c0000001 : ks!KsPinDataIntersectionEx+0x1d2
fffff609078f13a0 fffff8001d5660ed : ffffe38800000000 00000000000000ff 0000000000000000 000000007070534b : ks!KsPinDataIntersection+0x31
fffff609078f13f0 fffff8001d564e09 : 0000000000000000 ffffe388759818a0 fffff609078f15a0 0000000000000000 : portcls!PcPinPropertyHandler+0x16d
fffff609078f1470 fffff8001b8fa5c9 : fffff609078f1505 0000000000000080 000000007070534b 0000000000000000 : portcls!PropertyHandler_Pin+0x9
fffff609078f14a0 fffff8001b8f9e5b : ffffe38800000000 fffff60900000004 ffffe388759818a0 0000000000000000 : ks!KspPropertyHandler+0x3c9
fffff609078f1500 fffff8001d565b3a : ffffe388755c2520 ffffe38800000001 ffffe388759818a0 0000000000000000 : ks!KsPropertyHandler+0x1b
fffff609078f1550 fffff8001d565773 : ffffe38865190bc0 ffffe388759818a0 ffffe38875981800 0000000000000000 : portcls!CPortFilterWaveRT::DeviceIoControl+0x9a
fffff609078f15c0 fffff8001b8fd513 : 0000000000000001 ffffe388651b7a20 ffffe388759818a0 fffff609078f17c0 : portcls!DispatchDeviceIoControl+0xb3
fffff609078f1630 fffff8001d56527c : 0000000000000000 0000000000000001 ffffe38865121390 ffffe38865190a70 : ks!KsDispatchIrp+0x43
fffff609078f1660 fffff800302f149e : fffff609078f17c0 0000000000000100 fffff800302f9380 ffffe38875ce8390 : portcls!PcDispatchIrp+0x6c
fffff609078f16d0 fffff609078f17c0 : 0000000000000100 fffff800302f9380 ffffe38875ce8390 ffffe388625e0240 : AtihdWT6+0x3149e
fffff609078f16d8 0000000000000100 : fffff800302f9380 ffffe38875ce8390 ffffe388625e0240 fffff8001d5d12c3 : 0xfffff609078f17c0 fffff609078f16e0 fffff800302f9380 : ffffe38875ce8390 ffffe388625e0240 fffff8001d5d12c3 0000000000000000 : 0x100 fffff609078f16e8 ffffe38875ce8390 : ffffe388625e0240 fffff8001d5d12c3 0000000000000000 0000000000000001 : AtihdWT6+0x39380 fffff609078f16f0 ffffe388625e0240 : fffff8001d5d12c3 0000000000000000 0000000000000001 ffffe38865121390 : 0xffffe38875ce8390
fffff609078f16f8 fffff8001d5d12c3 : 0000000000000000 0000000000000001 ffffe38865121390 0000000000000000 : 0xffffe388625e0240 fffff609078f1700 fffff8000b011215 : ffffe388759818a0 ffffe388759818a0 fffff609078f17c0 ffffe38875981b20 : ksthunk!CKernelFilterDevice::FileObjectToFilterFile+0x77 fffff609078f1730 fffff8001d5d16bf : ffffe388759818a0 fffff609078f17c0 ffffe38875981b20 ffffe388625e0230 : nt!IofCallDriver+0x55 fffff609078f1770 fffff8001d5d1023 : 0000000000000002 0000000000000000 ffffe38800000000 ffffe388759818a0 : ksthunk!CKernelFilterDevice::DispatchIrp+0x23b fffff609078f17d0 fffff8000b011215 : ffffcf8200000000 0000000000000000 fffff609078f1b80 0000000000000080 : ksthunk!CKernelFilterDevice::DispatchIrpBridge+0x13 fffff609078f1800 fffff8000b4125bc : 0000000000000001 ffffe38875981b20 ffffe3887745adb0 0000000000000000 : nt!IofCallDriver+0x55 fffff609078f1840 fffff8000b412211 : ffffe38800000000 fffff609078f1b80 0000000000010000 ffffe38875981b20 : nt!IopSynchronousServiceTail+0x34c fffff609078f18e0 fffff8000b411586 : ffffe3886acbf0c0 0000000000000000 0000000000000000 0000000000000000 : nt!IopXxxControlFile+0xc71 fffff609078f1a20 fffff8000b20fff8 : fffff609078f1b18 0000000000000000 ffffe388738ee040 0000024500000000 : nt!NtDeviceIoControlFile+0x56 fffff609078f1a90 00007ff9189ed0c4 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x28 000000a934cfea78 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x00007ff9189ed0c4

SYMBOL_NAME: ks!KsPinDataIntersectionEx+1d2

MODULE_NAME: ks

IMAGE_NAME: ks.sys

IMAGE_VERSION: 10.0.19041.3205

STACK_COMMAND: .cxr 0xfffff609078f0900 ; kb

BUCKET_ID_FUNC_OFFSET: 1d2

FAILURE_BUCKET_ID: AV_ks!KsPinDataIntersectionEx

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {86396548-df49-38d1-38ce-788747041bea}

Followup: MachineOwner