I have tried all around the net to try to find a solution but I cannot find any question that clearly represents me.
I have two systems:
Optiplex with an i5 changed out the mechanical HDD with a SSD, and added 4gbs of Ram (8gbs total system memory).
Custom Rig 8320 @4.0 ghz, 16 gbs or Ram,gtx 1080, multiple HDD (Main 240 gb ssd) on a asrock 970m pro motherboard.
Both systems were upgraded to windows 10, they have all the updates but for some reason they freeze at some point when being used. Not a crash just temporary freezes can go from a min freeze to completely frozen requiring a hard reset.
It often occurs when using the internet specifically videos (mostly youtube).
I am not sure what to do, I tried the built in RAM utility to check if there are any errors with my RAM but nothing.
what are some tests i can do to figure out the problem
Fresh install is really your best solution. You could spend days messing around trying to figure out what it is or you could just “refresh” windows 10. Historically upgrading windows versions has always caused problems. Thankfully windows 10 has recovery options built right into it to do this without losing your license or personal files. You will lose programs, which IMO isnt a big deal but might be to you.
If you really want to track down the issue I would start by running perfmon and watching disk and CPU usage.
Also debloat scripts, they come in various forms. The ones I use are powershell scripts but theres also stand alone programs that do essentially the same thing. EVERY install of windows 10 should have this done to it. its as close to LTSB you can get without actually having LTSB.
The freezing during video playback sounds like a graphics issue based on what I’ve seen in the past. However its strange you have the same issue on two radically different systems, so could be something else. What browser are you using, it may be worth trying a different one.
What I’d try is firstly get rid of any overclocks while your testing 9CPU or GPU), next I’d go to NVIDIA’s website and get the newest non-beta graphics drivers for your card. If it doesn’t disappear magically from that then I’d go into your browser and turn off hardware acceleration, this will make your video’s decoded on the CPU, which will lead to high use, but will rule out any videocard or driver based issues. Not sure what the build in RAM utility does exactly, so it may also be worth running the memtest off a USB stick overnight, but I suggest this last as I’d hope the inbuilt app works.
Ah yes, ever helpful advice as usual. You really know how to contribute to a thread.
Well then I probably wouldnt say it was an upgrade. Fresh installations using separate licenses and upgrades using old licenses are different animals all together. Still the second part of what I said holds true. Use perfmon to log the hangs and check which resources are showing being utilized heaviest, then troubleshoot from there. Also I cannot stress it enough to debloat.
Intermittent problems are hard to “test” for. You could try synthetic benchmarking and see if it can cause the hang consistently but otherwise youll need to monitor everything and wait for it to happen. Since its happening on both machines its likely a piece of software, either windows related or 3rd party.
@FaunCB why bother posting if you don’t actually want to help?
@bigpete08 What browser are you using? Is the issue linked specifically to playing videos on YouTube, or just browsing in general? What about gaming? Any issues there?
ok I think I found the possible culprit. So apparently there is a thing with windows that when you have it loaded on to an SSD for some reason the power management actually turns it off every 20 mins, which does sound kind familiar to my issue. When I play COD which is on an other HDD it does not hang with the rest of the system where as Chrome and Opera do (They are on the SSD).
I am going to use the computer and see if this fixes the problem. My god if it does, this is so damn dumb by windows.
Because hes probably not equipped to become a linux yeoman yet. Not everyone has the time or fortitude to relearn what they already know.
I doubt this is the culprit but fingers crossed. The default power profile (Balanced) does this on all drives AFAIK. You could just put it to high performance for the hell of it.