Microsoft’s Anniversary update causes ‘blue screen of death’ and forced reboot when e-readers are connected, users report
Dozens of Microsoft Windows 10 users are reporting that their computers crash when plugging in Amazon Kindles.
The issue appears to be caused by the recent Windows 10 Anniversary
update. Users of Amazon’s Paperwhite and Voyage attempting to either
transfer books or charge their devices via USB are seeing their various Windows 10 laptops and desktops locking up and requiring rebooting.
Pooka, a user of troubleshooting forum Ten Forums said:
“I’ve had a Kindle paperwhite for a few years no and never had an issue
with connecting it via USB. However, after the recent Windows 10
updates, my computer BSOD’s [blue screen of death] and force restarts
almost as soon as I plug my Kindle in.”