Ultra RMA

A couple weeks ago I RMA'd my Ultra PSU.  It arrived at their warehouse on the 4th.  It shows up on their "Order History" page, but still says that it hasnt shipped.  I was wondering if any of you have ever dealt with RMA's with Ultra, and how long did it take.Thanks!

Whatabout just contacting them instead?

Besides, I never RMA'ed anything cause I'm too pissed to give a shit.*

*shitty system