Trouble in updating B550 Chipset Drivers

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After LTT’s recent video talking about switching to AMD GPUs, I had a really big hint about my problems from one of my older posts. As Linus also experienced the exact same peripheral freeze issue mentioned in

Linus fixed his problems by trying to update chipset drivers and this has prompted me to try and install chipset drivers again. However I keep on running into the same problems with installing chipset drivers as before, but this time I have a log to share.

Preliminary information
CPU: R5 5600G
Motherboard: Gigabyte B550 Aorus Pro V2/V1
GPU: XFX 7900XTX Merc 310 Black
OS: Windows 10 Ameliorated ver. 20H2 (i.e. no Windows store and no spyware ver.)
Chipset Driver ver. being installed: 5.02.19.2221

Log Included in Separate attachment
AMD_Chipset_Software_Install.txt (949.3 KB)

Any help would be greatly welcomed.

Edit 1: I think I forgot to mention, but I have never installed chipset drivers simply because this problem has never come up before.

Edit 2: Someone on the PCMR forums suggested that I attempt to decompress the AMD chipset install file and use the installer within. This seemed to have some effect (An AMD chipset line was present on windows program uninstall tool for example) but the root issue of peripheral freezing has not been resolved.

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This line sticks out to me

IS_PREVENT_DOWNGRADE_EXIT = A newer version of this application is already installed on this computer. 
If you wish to install this version, please uninstall the newer version first. Click OK to exit the wizard.

My guess is Microsoft has access to a newer driver that’s unreleased yet, or is in error that it thinks it’s newer, uni atall the chipset drivers and install new one, if this is a fresh install, wipe and reinstall windows and don’t let it touch the internet until after you install the drivers

AMD makes wonderful hardware but their driver team smokes crack every so often

2 Likes
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I found a video detailing the uninstall process using the microsoft uninstall tool, but the tool actually doesn’t list any of my chipset drivers.

I should probably clarify that I never manually installed chipset drivers and every time I tried it failed in a similar fashion.

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Yeah Microsoft probably auto installed a bad driver through windows update, you might just have to wipe and start over

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Someone asked me to try and decompress the install file and there were some interesting results, but the stuttering issues remained.

And since it is windows 10 AME, updates are completely disabled. I am on the 20H2 version

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A shot in the dark: Does your Windows User Account have non-alphanumeric characters in its name?

Had an issue where a “-” led to AMD driver software not being able to be installed.

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I think my user account is plainly named user

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Do you have a spare drive you could use for a test 22H2 install of Windows? Just to rule out the issue is with the heavily modded 20H2.

Just updated the AMD chipset drivers on a B550/5750G system today, went without issues, that Windows 10 was initially 21H2 and upgraded to 22H2.

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the latest version of win 10 AME I have is 21H1

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I have since installed 21H1 and chipset drivers installed, the peripheral freeze problem still persists.

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