They key in between d and g is not working

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1

Hello Everyone, so my f key doesn't work well anymore. I tried 12 times to get that to register. I bought a G710+ on amazon on January 29th. I pulled the keycap to see the damage, assuming there was any. I couldn't see any. When I push down the switch I hear the click and everything but it takes several presses to have it register on the screen.

I irst saw this happen a couple days ago but it was that bad. But this morning it more or less broken completely. No joke to get an f to come up that look 34 presses, I counted...

ANYWAYS my question is this. I cannot return to amazon I am past 30 days. What do I do?

2

Well, G710+ is logitec ... maybe their support is the way to go?

If not, you can disassembly it to check the solder-joints on the pcb, probably there is a bad joint if the switch itself seems fine.

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3

It's hard to guess what the problem is. Without looking at it I can only really suggest mapping "F" and "f" to your macro buttons until you get it handled.

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4

Logitech support have been really good in my experience, get in contact with them and they should take care of the problem.

5

Thanks everyone. I probably should have thought of that...

6

My 710+ had keys die on it too randomly I was really disappointed... I hope it gets resolved for you.

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7

Thanks I hope so too. I registered my product with Logitech and opened a warranty claim so now I guess it's a waiting game.

8

I'd try cleaning out the switch with some rubbing alcohol and a qtip or some contact cleaner spray.

Unplug the kb first tho

9

Like cleaning the inside of the switch? aka pushing the qtip into the brown switch?

10

Yeah. If you have it unplugged and let it dry you can use a fair amount of alcohol

11

As long as I wont void any warranty, I guess it is worth a shot.