I recently purchased Thermaltake riing quads and hooked them up to the controller using molex power and micro usb to motherboard usb 2.0 port. the fans are running but the software, TT RGB PLUS or Neonmaker Light editing software are not seeing the controller. Is this a motherboard issue, Im using a B450 Tomohawk Max, or is it a faulty controller from thermaltake? Any help is very much appreciated!
Is windows seeing the USB in device manager?
It is showing my USB 3 ports and 2 composite devices but none are labeled with thermaltake, or rgb contoller
Try replugging the USB from the controller while you’re booted to see if windows is detecting the device at all.
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