So I just created an account on the forums and website, and I wanted to give the TS guys an idea of the problems and UX issues I faced in account creation.
First I tried to use a Social ID with Facebook.
Never mind then.
Tried making an account using Steam Social ID. Not very helpful. The username I get suggested is something nonsensical (seemed like some kind of URI for my Steam account) and the email is not filled in.
Okay, time to make an account without any of this Social ID crap. Username... OK, Email... OK, that captcha... Whose brilliant idea was it to have a CASE SENSITIVE captcha WITH SYMBOLS?
Finally create an account... except I get a nondescript error (can't remember off the top of my head). Okay, assuming it worked anyway, try to log in, nothing. Okay, go through the signup process again, fail the captcha about thirteen times, and eventually manage to create an account. Then, the page I get redirected to says both that my account already exists AND that it was just created.
I go to my email, click the link, see the threatening warning about me only being able to press the button once (who cares anyway, I should only have to use it once). Set a password, upload a profile picture, great.
Go to the forums, my profile picture is not here. Okay, guess the two sites are not linked. Not a problem, go to Discourse, upload a profile picture...
okay f&ck you lets move on.
Finally I find the meta section and write this post. And here we are now.
- The captcha. Yes, it is that hard to tell the difference between an uppercase C and a lowercase c. And why do you need symbols?
- The entire process seems to be bug-riddled.
- Discourse and the main site are linked in a super-janky way.
- Why do you need mainsite-discourse linking anyway? Discourse's signup is great for a reason.