Dmp file: https://drive.google.com/file/d/1Nl4VTq0fV3vWCCAzDN9I3aJD_uzN_Qcj/view?usp=sharing
Hi I’m having problems with my razer blade 15. It’s the i7 9750h Rtx 2070 model. I have it undervolted to -140mV and while under normal usage it runs fine but anytime I put it under load within 5 seconds of stopping this BSOD will happen.
For example it ran the Aida 64 stress test fine for 1 hour but as soon as I stop it blue screens.
Same for when I play games, I’ll be playing pubg go back to main menu and it’ll seem fine then blue screen.
I’ve read it could be a memory issue but I’ve run memtest86 4x pass multiple times in a row without it reporting a memory error. I’m rally at the end of the ropes with this.
@Novasty
@Commissar
@PhaseLockedLoop
@Peanut253
Im going to exam your file… one moment please
@Nachosauce what version or build of windows 10 are you running. Thats such a mild undervolt however I do suspect and will look for this being the issue first…
It’s an older version, I just saw there’s an update to version 1903
Alright I looked at it… the culprit seems to be ntoskrnl.exe and the specific error is PAGE_FAULT_IN_NONPAGED_AREA (50)
Undo your undervolt and restore UEFI to stock then see if this occurs again
Also you build is listed as 180914-1434 which means you are on 1809
If I look at the stack I can see it clearly: (scroll all the way right)
STACK_TEXT:
fffffd04`13e1ed18 fffff805`2f108496 : 00000000`00000050 ffff9c01`f833a000 00000000`00000002 fffffd04`13e1f000 : nt+0x1b3ef0 <-- Read by the kernel
fffffd04`13e1ed20 00000000`00000050 : ffff9c01`f833a000 00000000`00000002 fffffd04`13e1f000 00000000`00000000 : nt+0x257496 <-- initiates invalid write (I think)
fffffd04`13e1ed28 ffff9c01`f833a000 : 00000000`00000002 fffffd04`13e1f000 00000000`00000000 00000000`00000000 : 0x50 < -- PAGE FAULT
fffffd04`13e1ed30 00000000`00000002 : fffffd04`13e1f000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xffff9c01`f833a000
fffffd04`13e1ed38 fffffd04`13e1f000 : 00000000`00000000 00000000`00000000 00000000`00000000 ffff9c01`f833a000 : 0x2
fffffd04`13e1ed40 00000000`00000000 : 00000000`00000000 00000000`00000000 ffff9c01`f833a000 ffffec4e`00fc19d0 : 0xfffffd04`13e1f000
I find page faults usually come from the undervolt… They also can come from bad memory HOWEVER you stated it passes with flying colors so we can eliminate that. If it happens have your in the defaults… then it seems there is a bit nvidia driver involvement at the very end so we may examine that
Novasty does have the chops to actually tear this apart farther than I
Source: WinDBG (my skills are very rusty lol)
Ok thanks I’m updating then I’ll set everything to default and try it again.
Do set defaults before you update… last thing you need is a botched install due to undervolting lol
I requested access with my burner email.
Other than looking at the BSOD dump, has this stability issue occurred if you reduce how much you undervolt?
Try -125mV
Another question is when you undervolted, did you jump straight to -140?
When I undervolted my laptop, I did it in -25 and -50mV steps, if I BSOD’d I went back a step and started pushing by -5mV or -10mV
Yeah I did -25mV stress tested 30 mins then continued, and it didn’t initially but I reset my laptop and set the undervolt to -130mV and it fixed the problem somewhat, the blue screen showed up after I finished playing Ashes but nothing’s happened other than that.
Then I would go to -125mV, any BSOD at all means the undervolting is not solid.
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Ok I’ll give it a try after the updates done
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accept me m8. im gonna run it through my windbg frontend
looks like i gotta do some debugging of my own. can’t seem to get symbols to work right
So far setting it to -125mV seems to have completely fixed everything