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[SOLVED] Rear panel sound is very quiet on Gigabyte X470 Gaming 7 WiFi

linux
helpdesk
alsa
#1

EDIT: See workaround.

I’ve tried Ubuntu 18.04 with 4.18.11 kernel, Ubuntu 18.10 Beta, Fedora Rawhide and Arch Linux and I cannot get sound to work with speakers plugged to the rear panel line-out (green). Detection seems to work because when I (un)plug the mini-jack line out device (dis)appears in Gnome settings.

If I plug headphones to the front panel or pass it through Display Port it works fine although monitor’s built in speakers are terrible. Windows 10 works fine which so it must be Linux Realtek driver issue.

Bios is updated to latest F5 version.

Ubuntu 18.04 with 4.18.11 kernel:

dmesg
$ dmesg | grep -i "hda\|audio"
[   23.215663] snd_hda_intel 0000:09:00.1: Disabling MSI
[   23.215670] snd_hda_intel 0000:09:00.1: Handle vga_switcheroo audio client
[   23.215751] snd_hda_intel 0000:0b:00.3: enabling device (0000 -> 0002)
[   23.279402] snd_hda_codec_realtek hdaudioC1D0: autoconfig for ALC1220: line_outs=3 (0x1b/0x15/0x16/0x0/0x0) type:line
[   23.279403] snd_hda_codec_realtek hdaudioC1D0:    speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[   23.279405] snd_hda_codec_realtek hdaudioC1D0:    hp_outs=1 (0x14/0x0/0x0/0x0/0x0)
[   23.279405] snd_hda_codec_realtek hdaudioC1D0:    mono: mono_out=0x0
[   23.279406] snd_hda_codec_realtek hdaudioC1D0:    dig-out=0x1e/0x0
[   23.279407] snd_hda_codec_realtek hdaudioC1D0:    inputs:
[   23.279408] snd_hda_codec_realtek hdaudioC1D0:      Front Mic=0x19
[   23.279409] snd_hda_codec_realtek hdaudioC1D0:      Rear Mic=0x18
[   23.279409] snd_hda_codec_realtek hdaudioC1D0:      Line=0x1a
[   23.291938] input: HD-Audio Generic Front Mic as /devices/pci0000:00/0000:00:08.1/0000:0b:00.3/sound/card1/input18
[   23.291984] input: HD-Audio Generic Rear Mic as /devices/pci0000:00/0000:00:08.1/0000:0b:00.3/sound/card1/input19
[   23.292029] input: HD-Audio Generic Line as /devices/pci0000:00/0000:00:08.1/0000:0b:00.3/sound/card1/input20
[   23.292067] input: HD-Audio Generic Line Out Front as /devices/pci0000:00/0000:00:08.1/0000:0b:00.3/sound/card1/input21
[   23.292103] input: HD-Audio Generic Line Out Surround as /devices/pci0000:00/0000:00:08.1/0000:0b:00.3/sound/card1/input22
[   23.292142] input: HD-Audio Generic Line Out CLFE as /devices/pci0000:00/0000:00:08.1/0000:0b:00.3/sound/card1/input23
[   23.292182] input: HD-Audio Generic Front Headphone as /devices/pci0000:00/0000:00:08.1/0000:0b:00.3/sound/card1/input24
[   24.196888] input: HDA NVidia HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:03.1/0000:09:00.1/sound/card0/input25
[   24.196952] input: HDA NVidia HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:03.1/0000:09:00.1/sound/card0/input26
[   24.197004] input: HDA NVidia HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:03.1/0000:09:00.1/sound/card0/input27
[   24.197052] input: HDA NVidia HDMI/DP,pcm=9 as /devices/pci0000:00/0000:00:03.1/0000:09:00.1/sound/card0/input28

Suspend seems to be fine:

sinks with line out selected
$ pacmd list-sinks
2 sink(s) available.
    index: 0
	name: <alsa_output.pci-0000_09_00.1.hdmi-stereo-extra1>
	driver: <module-alsa-card.c>
	flags: HARDWARE DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: SUSPENDED
	suspend cause: IDLE 
	priority: 9030
	volume: front-left: 22696 /  35% / -27,63 dB,   front-right: 22696 /  35% / -27,63 dB
	        balance 0,00
	base volume: 65536 / 100% / 0,00 dB
	volume steps: 65537
	muted: no
	current latency: 0,00 ms
	max request: 0 KiB
	max rewind: 0 KiB
	monitor source: 0
	sample spec: s16le 2 k 44100 Hz
	channel map: front-left,front-right
	             Stereo
	used by: 0
	linked by: 0
	configured latency: 0,00 ms; range is 0,50 .. 371,52 ms
	card: 0 <alsa_card.pci-0000_09_00.1>
	module: 7
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "HDMI 1"
		alsa.id = "HDMI 1"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "7"
		alsa.card = "0"
		alsa.card_name = "HDA NVidia"
		alsa.long_card_name = "HDA NVidia at 0xf7080000 irq 125"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:09:00.1"
		sysfs.path = "/devices/pci0000:00/0000:00:03.1/0000:09:00.1/sound/card0"
		device.bus = "pci"
		device.vendor.id = "10de"
		device.vendor.name = "NVIDIA Corporation"
		device.product.id = "10f0"
		device.product.name = "GP104 High Definition Audio Controller"
		device.string = "hdmi:0,1"
		device.buffering.buffer_size = "65536"
		device.buffering.fragment_size = "32768"
		device.access_mode = "mmap+timer"
		device.profile.name = "hdmi-stereo-extra1"
		device.profile.description = "Digital Stereo (HDMI 2)"
		device.description = "GP104 High Definition Audio Controller Digital Stereo (HDMI 2)"
		alsa.mixer_name = "Nvidia GPU 83 HDMI/DP"
		alsa.components = "HDA:10de0083,14583717,00100100"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: yes)
			properties:
				device.icon_name = "video-display"
				device.product.name = "PHL 278E8Q
  "
	active port: <hdmi-output-1>
  * index: 1
	name: <alsa_output.pci-0000_0b_00.3.analog-stereo>
	driver: <module-alsa-card.c>
	flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: RUNNING
	suspend cause: 
	priority: 9039
	volume: front-left: 33805 /  52% / -17,25 dB,   front-right: 33805 /  52% / -17,25 dB
	        balance 0,00
	base volume: 65536 / 100% / 0,00 dB
	volume steps: 65537
	muted: no
	current latency: 24,95 ms
	max request: 4 KiB
	max rewind: 64 KiB
	monitor source: 1
	sample spec: s16le 2 k 44100 Hz
	channel map: front-left,front-right
	             Stereo
	used by: 1
	linked by: 1
	configured latency: 25,01 ms; range is 0,50 .. 371,52 ms
	card: 1 <alsa_card.pci-0000_0b_00.3>
	module: 8
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "ALC1220 Analog"
		alsa.id = "ALC1220 Analog"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "1"
		alsa.card_name = "HD-Audio Generic"
		alsa.long_card_name = "HD-Audio Generic at 0xf7a00000 irq 127"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:0b:00.3"
		sysfs.path = "/devices/pci0000:00/0000:00:08.1/0000:0b:00.3/sound/card1"
		device.bus = "pci"
		device.vendor.id = "1022"
		device.vendor.name = "Advanced Micro Devices, Inc. [AMD]"
		device.product.id = "1457"
		device.product.name = "Family 17h (Models 00h-0fh) HD Audio Controller"
		device.string = "front:1"
		device.buffering.buffer_size = "65536"
		device.buffering.fragment_size = "32768"
		device.access_mode = "mmap+timer"
		device.profile.name = "analog-stereo"
		device.profile.description = "Analogowe stereo"
		device.description = "Family 17h (Models 00h-0fh) HD Audio Controller Analogowe stereo"
		alsa.mixer_name = "Realtek ALC1220"
		alsa.components = "HDA:10ec1220,1458a0cc,00100101"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		analog-output-lineout: Wyjście liniowe (priority 9900, latency offset 0 usec, available: yes)
			properties:
				
		analog-output-headphones: Słuchawki (priority 9000, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-headphones"
	active port: <analog-output-lineout>
sinks with Display port selcted
2 sink(s) available.
  * index: 0
	name: <alsa_output.pci-0000_09_00.1.hdmi-stereo-extra1>
	driver: <module-alsa-card.c>
	flags: HARDWARE DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: RUNNING
	suspend cause: 
	priority: 9030
	volume: front-left: 22696 /  35% / -27,63 dB,   front-right: 22696 /  35% / -27,63 dB
	        balance 0,00
	base volume: 65536 / 100% / 0,00 dB
	volume steps: 65537
	muted: no
	current latency: 24,96 ms
	max request: 4 KiB
	max rewind: 64 KiB
	monitor source: 0
	sample spec: s16le 2 k 44100 Hz
	channel map: front-left,front-right
	             Stereo
	used by: 1
	linked by: 1
	configured latency: 25,01 ms; range is 0,50 .. 371,52 ms
	card: 0 <alsa_card.pci-0000_09_00.1>
	module: 7
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "HDMI 1"
		alsa.id = "HDMI 1"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "7"
		alsa.card = "0"
		alsa.card_name = "HDA NVidia"
		alsa.long_card_name = "HDA NVidia at 0xf7080000 irq 126"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:09:00.1"
		sysfs.path = "/devices/pci0000:00/0000:00:03.1/0000:09:00.1/sound/card0"
		device.bus = "pci"
		device.vendor.id = "10de"
		device.vendor.name = "NVIDIA Corporation"
		device.product.id = "10f0"
		device.product.name = "GP104 High Definition Audio Controller"
		device.string = "hdmi:0,1"
		device.buffering.buffer_size = "65536"
		device.buffering.fragment_size = "32768"
		device.access_mode = "mmap+timer"
		device.profile.name = "hdmi-stereo-extra1"
		device.profile.description = "Digital Stereo (HDMI 2)"
		device.description = "GP104 High Definition Audio Controller Digital Stereo (HDMI 2)"
		alsa.mixer_name = "Nvidia GPU 83 HDMI/DP"
		alsa.components = "HDA:10de0083,14583717,00100100"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: yes)
			properties:
				device.icon_name = "video-display"
				device.product.name = "PHL 278E8Q
  "
	active port: <hdmi-output-1>
    index: 1
	name: <alsa_output.pci-0000_0b_00.3.analog-stereo>
	driver: <module-alsa-card.c>
	flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: SUSPENDED
	suspend cause: IDLE 
	priority: 9039
	volume: front-left: 34658 /  53% / -16,60 dB,   front-right: 34658 /  53% / -16,60 dB
	        balance 0,00
	base volume: 65536 / 100% / 0,00 dB
	volume steps: 65537
	muted: no
	current latency: 0,00 ms
	max request: 0 KiB
	max rewind: 0 KiB
	monitor source: 1
	sample spec: s16le 2 k 44100 Hz
	channel map: front-left,front-right
	             Stereo
	used by: 0
	linked by: 0
	configured latency: 0,00 ms; range is 0,50 .. 371,52 ms
	card: 1 <alsa_card.pci-0000_0b_00.3>
	module: 8
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "ALC1220 Analog"
		alsa.id = "ALC1220 Analog"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "1"
		alsa.card_name = "HD-Audio Generic"
		alsa.long_card_name = "HD-Audio Generic at 0xf7a00000 irq 128"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:0b:00.3"
		sysfs.path = "/devices/pci0000:00/0000:00:08.1/0000:0b:00.3/sound/card1"
		device.bus = "pci"
		device.vendor.id = "1022"
		device.vendor.name = "Advanced Micro Devices, Inc. [AMD]"
		device.product.id = "1457"
		device.product.name = "Family 17h (Models 00h-0fh) HD Audio Controller"
		device.string = "front:1"
		device.buffering.buffer_size = "65536"
		device.buffering.fragment_size = "32768"
		device.access_mode = "mmap+timer"
		device.profile.name = "analog-stereo"
		device.profile.description = "Analogowe stereo"
		device.description = "Family 17h (Models 00h-0fh) HD Audio Controller Analogowe stereo"
		alsa.mixer_name = "Realtek ALC1220"
		alsa.components = "HDA:10ec1220,1458a0cc,00100101"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		analog-output-lineout: Wyjście liniowe (priority 9900, latency offset 0 usec, available: yes)
			properties:
				
		analog-output-headphones: Słuchawki (priority 9000, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-headphones"
	active port: <analog-output-lineout>

AlsaInfo output is here.

1 Like

#2

Have you tried alsamixer, sometimes mine will mute. Also in the pulse audio “Configuration” tab you will need to change Family 17h *** HD Audio Controller Profile to Analog Stereo Duplex (Drop down menu).

0 Likes

#3

Yeah I tried it before but noticed just now the sound is actually working but it’s so quiet I didn’t hear it last time.

If I max out gain on my speakers the sound is quiet but I can hear it. At this point white noise is noticeable.

Shouldn’t alsamixer have speaker or something like that. Even if I turn down everything except from master and PCM there is no difference (sound still works):

0 Likes

#4

4th control from left in alsamixer ‘Front’ is control related to rear green jack (line-out/front speakers)

0 Likes

#5

Well, changing it between 0-100% makes absolutely no difference.

0 Likes

#6

Try booting from a USB LIve ISO
check if speaker sound level is ok there
then check ALSA/Pulseaudio differences from installed settings

0 Likes

#7

Live Ubuntu 18.10 beta had the same issue.

0 Likes

#8

I worked around the issue.
After unplugging and plugging speakers changing Headphone gain in alsamixer has effect on the speakers.

Any idea where should I report it? It’s not distro specific.

Thank you for help @485runner and @nikgnomic

1 Like

#9

check if codec bug already reported at https://bugzilla.kernel.org

2 Likes

#10

Try adjusting the headphone volume in alsamixer.

0 Likes

#11

Did you ever get a final resolution to this or just the same workaround? I have the same MB with the same issue (on PoPOs).

0 Likes

#12

probably not - there are a few open bug reports about ALC1220 codec.
report for this motherboard is not answered but replies on other reports may be relevant

0 Likes