Screen resolution fix

I have a BenQ GW2760s but on my settings my pc is only recognising it as an 800x600 screen resolution, why is this doing this and how do I fix it?

What OS are you on? Have you installed your graphic card drivers?

i may have just derped thank you for reminding me XD !!!

@Geoff I downloaded the latest amd graphics driver and chipset and it fixes my problem but it resets when i restart my computer, also my wont switch off if i press shut down, the screen switches off but the lights and fans stay on until i hold in the power button do you know how to fix this?

What OS are you using?

windows 8.1 @Geoff

Check your C:\Windows\Inf\setupapi.dev.log. It'll have a record of what's happen during your driver installation. The following link will help you with that one.

SetupAPI Logging
Link: https://msdn.microsoft.com/en-us/library/windows/hardware/ff550887%28v=vs.85%29.aspx

This link might help you too.

Device and Driver Installation Advanced Topics
Link: https://msdn.microsoft.com/en-us/library/windows/hardware/ff541153%28v=vs.85%29.aspx

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