So I installed my Be Quiet water cooler and my 5600X. But now when I want to shutdown the pc. Windows shutsdown, but the computer still keeps going. And when I try to get into my bios the keyboard is not on so I can’t press the del button before windows logo appears.
does moving the mouse turn the display back on? or does the computer completely lock up and become unresponsive?
a lot of things can prevent windows from going to sleep properly, and it will instead turn the displays off and carry on like normal. This is a common problem I’ve had with Windows 10, which seems especially sensitive to sleeping certain types of software.
If it only started happening when you installed your watercooler, what did you do with software around that time?
I would try disabling fast boot in windows power options.
As for not being able to get in the bios, its probably because your fast boot option(different from windows fast boot) must be on in your bios. another way to get in your bios, while in windows just hold shift while pushing restart, which should take you to a boot options. Then under troubleshoot->Advanced screen push UEFI Firmware settings button. that should get you into your bios.
Have you tried a CMOS reset? Maybe your board has pins to jump that does this but if not turn the PC off, switch the PSU off, unplug it, hold down the power button to drain capacitors, pull out the CMOS battery (hold power button again for a few seconds? Not sure on the process)
it is the Gigabyte Aorus X570 Ultra. I’m pretty sure it is not the MOBO issue because when the bios was reset the issue still persists. I even updated the BIOS.