Heres a video I made describing the issue (sorry for the background noise shot this on my s9 near my servers):
I have an issue over here, a client sent me this “Highpoint Rocketstor 6618a” Thunderbolt raid enclosure to handle some data on it. well, it turns out it’s having an issue with the array. it’s simply not detecting it. since its running on thunderbolt, the only thing I have that can read it was a mac book pro. I then had them send me the original system it was running on, this mac desktop “trash can” hoping that the raid software would just pick it up, no go… the High point website is pretty useless. and even tho they offer a firmware that supports 10.13 the raid management software does not specify that it does. im thinking a good solution would be to take put them all into my nocro server and recovery the array in Ubuntu. I would need some pointers on that. (Can testdisk read a raid array? )
Highpoint Rocketstor 6618a type C thunderbolt
8x 8TB WD Reds - 64TB Total
Apple - Mac Pro Desktop Computer
Here is what I have tried:
Loading Ubuntu and installing mdadm (it is not a software raid so not too surprising that did not work)
Updating the firmware on the high point from EFI 1.1 to 1.2. its supposed to fix compatible with mac os 10.13
Using a Mac book pro with osx 10.11
Using a Mac desktop with osx 10.13
The data on here is crucial! And has to be preserved at any cost!
If you need more details just let me know. Any help would be greatly appreciated!!!