Razer Kraken Pro Faulty

Ok so i love these headphones they look nice and i love the retractable mic, But im having some real issues with it im on my second pair because my first pair broke. One of the ear just broke, The diagnose was this, Every time i put the headphones on, the right side wouldn't work till i click it in, pretty weird i know, After 5 days it just stopped working. Im starting to have the same problem with the replacement headphones. It's not my fault i only use these headphones for gaming and i take serious care with them. Also i only had my first pair for 19 days.

 Any reply would help.