So I was having random crashes, and I googled the problem, and the ubuntu forums said to update the bios. So I went to the website and downloaded the .cap file. When I tried to flash it, it said it was not a proper bios. What should I do?
We might need a bit more info first. What are your computer specs. What is the distro you are using. Also I wouldn’t go the bios update rout I have never needed to update my bios on any of my computers so save that for last resort.
Yes. We need more information. What does it do when it crashes? Does software stop responding? Does the entire system freeze? Does the screen go black? We'll try to help, but we need more to go on.
My computer is
APU: AMD A10 7870k
MB: Asus A68HM series
RAM: 8 gigs of G Skill @ 2133 Mega Herts
SSD: Adata 240 Gig
PSU: EVGA 500w 80+
OS: Ubuntu Gnome
When my computer crashes it freezes up, and what ever audio was playing just creates a short loop. The screen goes black except for the mouse.
What version of Ubuntu Gnome is it the lts version
15.10
Now is there a specific reason you when for that version because its usually advised you stick to an lts version which at this point would be 14.04.3 lts
I was afraid that since I use an apu it wouldn't have good enough hardware support, so I went bleeding edge
Okay I am now running the Ubuntu Gnome 14.04. I will let you guys know if it solved my problem.
When my computer crashes it freezes up, and what ever audio was playing just creates a short loop. The screen goes black except for the mouse.
Can you move your mouse when it freezes up? I've seen something similar happen on my system. I hammered it down to a DRM (direct renderiung manager, not digital rights management) issue.
What kind of video card do you have? Is it Intel?
No I can't move it
I am using the iGPU in the apu.
This is from an older post. You're not the only one having this problem. A lot of people are.
It didn't quite copy the way I wanted it to. If you have trouble sorting through it, hit the arrow in the upper right corner. It will take you to the original post.
I am using an AMD APU, this only applies to intel iGPUs.
Alright, first question: did 14.04 fix the issue?
If not, can you give me the output of the following commands?
lsmod
lspci -nnv
uname -rmFrom here, we can try to figure out if it's a driver issue, configuration issue, or a bug. I'm starting to think it's an issue with the GPU drivers. AMD drivers are a bit of a mess right now. For those of us who have a GPU which supports the amdgpu module, it's working quite well. For those without a supported card, it's not fun at all. You should have support, see the APU listing. Yours is a Godavari APU. Looking at the amgpu compatibility listing, the archwiki claims that there is only support for volcanic islands cards and some cards from sea islands.
It seems to be working so far
It started crashing again. Here is the stuff you asked for.
1smod produced:
Module Size Used by
snd_hda_codec_realtek 86016 1
snd_hda_codec_generic 73728 1 snd_hda_codec_realtek
pci_stub 16384 1
vboxpci 24576 0
vboxnetadp 28672 0
vboxnetflt 28672 0
vboxdrv 413696 3 vboxnetadp,vboxnetflt,vboxpci
rfcomm 69632 0
snd_hda_intel 36864 3
bnep 20480 2
snd_hda_codec 135168 3 snd_hda_codec_realtek,snd_hda_codec_generic,snd_hda_intel
snd_hda_core 65536 4 snd_hda_codec_realtek,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel
snd_hwdep 16384 1 snd_hda_codec
bluetooth 512000 10 bnep,rfcomm
eeepc_wmi 16384 0
asus_wmi 28672 1 eeepc_wmi
sparse_keymap 16384 1 asus_wmi
amd_freq_sensitivity 16384 0
kvm_amd 61440 0
snd_pcm 102400 3 snd_hda_codec,snd_hda_intel,snd_hda_core
kvm 507904 1 kvm_amd
snd_seq_midi 16384 0
snd_seq_midi_event 16384 1 snd_seq_midi
crct10dif_pclmul 16384 0
crc32_pclmul 16384 0
snd_rawmidi 32768 1 snd_seq_midi
rndis_host 16384 0
cdc_ether 16384 1 rndis_host
usbnet 40960 2 rndis_host,cdc_ether
joydev 20480 0
input_leds 16384 0
snd_seq 69632 2 snd_seq_midi_event,snd_seq_midi
aesni_intel 167936 0
aes_x86_64 20480 1 aesni_intel
lrw 16384 1 aesni_intel
gf128mul 16384 1 lrw
glue_helper 16384 1 aesni_intel
ablk_helper 16384 1 aesni_intel
cryptd 20480 2 aesni_intel,ablk_helper
snd_seq_device 16384 3 snd_seq,snd_rawmidi,snd_seq_midi
snd_timer 32768 2 snd_pcm,snd_seq
serio_raw 16384 0
fam15h_power 16384 0
k10temp 16384 0
edac_core 53248 0
snd 81920 16 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel,snd_seq_device
amdkfd 122880 1
edac_mce_amd 24576 0
amd_iommu_v2 20480 1 amdkfd
shpchp 36864 0
soundcore 16384 1 snd
i2c_piix4 24576 0
radeon 1507328 4
8250_fintek 16384 0
tpm_infineon 20480 0
ttm 94208 1 radeon
drm_kms_helper 126976 1 radeon
video 40960 1 asus_wmi
mac_hid 16384 0
wmi 20480 1 asus_wmi
drm 360448 10 ttm,drm_kms_helper,radeon
parport_pc 32768 0
ppdev 20480 0
i2c_algo_bit 16384 1 radeon
lp 20480 0
parport 49152 3 lp,ppdev,parport_pc
hid_generic 16384 0
usbhid 49152 0
hid 118784 2 hid_generic,usbhid
psmouse 126976 0
r8169 81920 0
mii 16384 2 r8169,usbnet
ahci 36864 2
libahci 32768 1 ahci
lspci -nnv produced:
00:00.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 15h (Models 30h-3fh) Processor Root Complex [1022:1422]
Subsystem: ASUSTeK Computer Inc. Device [1043:85cb]
Flags: bus master, fast devsel, latency 0
00:01.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Kaveri [Radeon R7 Graphics] [1002:130f] (rev d4) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:85cb]
Flags: bus master, fast devsel, latency 0, IRQ 32
Memory at e0000000 (64-bit, prefetchable) [size=256M]
Memory at f0000000 (64-bit, prefetchable) [size=8M]
I/O ports at f000 [size=256]
Memory at feb00000 (32-bit, non-prefetchable) [size=256K]
Expansion ROM at feb40000 [disabled] [size=128K]
Capabilities:
Kernel driver in use: radeon
00:02.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:1424]
Flags: fast devsel
00:03.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:1424]
Flags: fast devsel
00:04.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:1424]
Flags: fast devsel
00:10.0 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] FCH USB XHCI Controller [1022:7814] (rev 09) (prog-if 30 [XHCI])
Subsystem: ASUSTeK Computer Inc. Device [1043:866a]
Flags: bus master, fast devsel, latency 0, IRQ 18
Memory at feb64000 (64-bit, non-prefetchable) [size=8K]
Capabilities:
Kernel driver in use: xhci_hcd
00:11.0 SATA controller [0106]: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] [1022:7801] (rev 40) (prog-if 01 [AHCI 1.0])
Subsystem: ASUSTeK Computer Inc. Device [1043:866a]
Flags: bus master, 66MHz, medium devsel, latency 32, IRQ 29
I/O ports at f140 [size=8]
I/O ports at f130 [size=4]
I/O ports at f120 [size=8]
I/O ports at f110 [size=4]
I/O ports at f100 [size=16]
Memory at feb6a000 (32-bit, non-prefetchable) [size=2K]
Capabilities:
Kernel driver in use: ahci
00:12.0 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] FCH USB OHCI Controller [1022:7807] (rev 11) (prog-if 10 [OHCI])
Subsystem: ASUSTeK Computer Inc. Device [1043:866a]
Flags: bus master, 66MHz, medium devsel, latency 32, IRQ 18
Memory at feb69000 (32-bit, non-prefetchable) [size=4K]
Kernel driver in use: ohci-pci
00:12.2 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] FCH USB EHCI Controller [1022:7808] (rev 11) (prog-if 20 [EHCI])
Subsystem: ASUSTeK Computer Inc. Device [1043:866a]
Flags: bus master, 66MHz, medium devsel, latency 32, IRQ 17
Memory at feb68000 (32-bit, non-prefetchable) [size=256]
Capabilities:
Kernel driver in use: ehci-pci
00:13.0 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] FCH USB OHCI Controller [1022:7807] (rev 11) (prog-if 10 [OHCI])
Subsystem: ASUSTeK Computer Inc. Device [1043:866a]
Flags: bus master, 66MHz, medium devsel, latency 32, IRQ 18
Memory at feb67000 (32-bit, non-prefetchable) [size=4K]
Kernel driver in use: ohci-pci
00:13.2 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] FCH USB EHCI Controller [1022:7808] (rev 11) (prog-if 20 [EHCI])
Subsystem: ASUSTeK Computer Inc. Device [1043:866a]
Flags: bus master, 66MHz, medium devsel, latency 32, IRQ 17
Memory at feb66000 (32-bit, non-prefetchable) [size=256]
Capabilities:
Kernel driver in use: ehci-pci
00:14.0 SMBus [0c05]: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller [1022:780b] (rev 16)
Subsystem: ASUSTeK Computer Inc. Device [1043:866a]
Flags: 66MHz, medium devsel
Kernel driver in use: piix4_smbus
00:14.2 Audio device [0403]: Advanced Micro Devices, Inc. [AMD] FCH Azalia Controller [1022:780d] (rev 01)
Subsystem: ASUSTeK Computer Inc. Device [1043:8576]
Flags: bus master, slow devsel, latency 32, IRQ 16
Memory at feb60000 (64-bit, non-prefetchable) [size=16K]
Capabilities:
Kernel driver in use: snd_hda_intel
00:14.3 ISA bridge [0601]: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge [1022:780e] (rev 11)
Subsystem: ASUSTeK Computer Inc. Device [1043:866a]
Flags: bus master, 66MHz, medium devsel, latency 0
00:14.4 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] FCH PCI Bridge [1022:780f] (rev 40) (prog-if 01 [Subtractive decode])
Flags: bus master, VGA palette snoop, 66MHz, medium devsel, latency 64
Bus: primary=00, secondary=01, subordinate=01, sec-latency=64
00:15.0 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Hudson PCI to PCI bridge (PCIE port 0) [1022:43a0] (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
Capabilities:
Kernel driver in use: pcieport
00:15.2 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Hudson PCI to PCI bridge (PCIE port 2) [1022:43a2] (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=03, subordinate=03, sec-latency=0
I/O behind bridge: 0000e000-0000efff
Memory behind bridge: fea00000-feafffff
Prefetchable memory behind bridge: 00000000f0800000-00000000f08fffff
Capabilities:
Kernel driver in use: pcieport
00:18.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 15h (Models 30h-3fh) Processor Function 0 [1022:141a]
Flags: fast devsel
00:18.1 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 15h (Models 30h-3fh) Processor Function 1 [1022:141b]
Flags: fast devsel
00:18.2 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 15h (Models 30h-3fh) Processor Function 2 [1022:141c]
Flags: fast devsel
00:18.3 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 15h (Models 30h-3fh) Processor Function 3 [1022:141d]
Flags: fast devsel
Capabilities:
Kernel driver in use: k10temp
00:18.4 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 15h (Models 30h-3fh) Processor Function 4 [1022:141e]
Flags: fast devsel
Kernel driver in use: fam15h_power
00:18.5 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Family 15h (Models 30h-3fh) Processor Function 5 [1022:141f]
Flags: fast devsel
03:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 11)
Subsystem: ASUSTeK Computer Inc. Device [1043:859e]
Flags: bus master, fast devsel, latency 0, IRQ 30
I/O ports at e000 [size=256]
Memory at fea00000 (64-bit, non-prefetchable) [size=4K]
Memory at f0800000 (64-bit, prefetchable) [size=16K]
Capabilities:
Kernel driver in use: r8169
uname -rm produced:
4.2.0-30-generic x86_64
Based upon this bit from lspci -vnn:
00:01.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc.
[AMD/ATI] Kaveri [Radeon R7 Graphics] [1002:130f] (rev d4) (prog-if 00
[VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:85cb]
Flags: bus master, fast devsel, latency 0, IRQ 32
Memory at e0000000 (64-bit, prefetchable) [size=256M]
Memory at f0000000 (64-bit, prefetchable) [size=8M]
I/O ports at f000 [size=256]
Memory at feb00000 (32-bit, non-prefetchable) [size=256K]
Expansion ROM at feb40000 [disabled] [size=128K]
Capabilities:
Kernel driver in use: radeon
you're using the AMD open source driver. Try going into settings -> additional drivers and install the proprietary drivers. That will probably be helpful.
Okay I am now using the proprietary driver.