Raid 5 drive died (mechanical failure) any suggestions for data recovery service?

Raid 5 drive died (mechanical failure) any suggestions for data recovery service?

Helping out a buddy… I don’t deal with hardware, mostly I just code in a room with no windows.

Does anyone have any suggestions of a data recovery biz? I asked for backups… there are no backups.

If it’s RAID 5, they should be able to put in a new drive and have it rebuild?

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I asked… he said that they had prev hd failures which were ignored then another failure which broke raid.

picard-facepalm-o

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Yeah we have BTRFS on our Synology NASes, but OP was asking about RAID 5.

LTT Linus did a video on drive recovery a while back. IIRC that company was in NYC. ATM your buddy has nothing to loose anymore (he already lost the data!), so maybe he should find the nearest shop in town and give it a try.

Found this on reddit: https://www.data-medics.com/raid-data-recovery/

Yea let me checkout out LTT video…

Appreciate the reply!

Best bet is they contact the system vendor, since the raid code is likely proprietary to the controller. HPE and Dell both offer pay per incident service. This will end up costing thousands. Business insurance will likely help out assuming the business is insured and the deductible is not ridiculous.

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Tens of thousands.

And if this system was used for critical data with no backups the person in charge should be fired.

It is beyond stupid.

OP can also look into drive savers.

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Should probably get your mate to keep send the two bad drives to the recovery people too?
Maybe they can recover enough data from the both of them?

Unless he already ditched the first dead drive…

[edit, I meant to start with something like “I kinda hope he kept the dead drives,” but forgot how to Engrish]

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You need to send the entire array of drives away so they can be properly recovered (if possible).

The experts will need to determine the source of failure.

If the issue was with the drive heads, these can usually be swapped, then put back into the array for recovery to a different medium.

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There was another tool, that is not in this list, which I used before, called “RAID Reconstruction Tool”, but I cannot find it, maybe the company closed, or merged, or renamed.

These are the top right now:

However, if the problem is mechanical and there are more than 1 disks failed, he won’t recover much, mostly small files that are on a single disk

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Checking it out! Yea asked my buddy who is maintaining things… he is… Guess he thought backups are useless… working with him on getting backups setup with remote site,etc.

I’m a java dev, usually I just break things and admin saves my butt.

Appreciate the community support!

I would not try any DIY software tools to recover data. If the data is valuable send it to a professional forensic recovery center. If the data isn’t that valuable, then well… start over with new gear and proper backup solution(s).

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i posted THAT specific video because it talks about raid 5 recovery.

here, check out rossmann repair group they have have youtube video and i have been watching thier data recovery for some years now.

cheaper than ontrack by mileS

starts out at a few hundred $

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Oh dang totally forgot about louis! I’ve aggregated everything from thing tread and sent.

Again, you are all awesome!

It’s hot as balls in cali… beer-o-clock!

Pretty sure that the recovery service in the LTT video was in Ottawa, Canada.

No, different video. He did one where he actually lost data on his own server (the despair on his face wasn’t acted!) and he went to NYC to see Louis Rossmann, as alluded to before in this thread.

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